02/19/2011Provided by Citysearch -
Wow! I just got off the phone with the owner of this establishment. Perhaps it is a shame that I will never actually set foot in there to make a decision about the food, but he was so rude and obnoxious that I would never even consider patronizing his establishment. I called because after purchasing a gift certificate from deal of the day I became very ill with the twin pregnancy I was experiencing. Unfortunately, I did not get better until after the certificate expired a few weeks ago, I contacted KSAT, who indicated that the restaurant owner could make a decision as to whether to extend the certificate for me or not. When I called him he was immediately rude. He lied and told me that KSAT said merchants could not extend due dates and did I know how ridiculous my story sounded anyhow. He got extremely belligerent, yelling at me over the phone in front of, what sounded like, customers! Eventually, I had to simply hang up. Fortunately all of our other experiences with dealoftheday.sa merchants have been fabulous. Mr. Billy T can keep his burgers and his terrible attitude as well. A simple, no, I'm sorry, would have sufficed.