How difficult is it to fill an order of 2 cheeseburgers and 2 small fries? All we got was a bag full of ketchup and the 2 cheeseburgers. When I called to place my order the girl who answered just put me on hold and then a guy came on the line to take the order. My wife suggested Babes and I wanted Chesters. The service is so much better at Chesters. When my wife arrived to pickup our order she asked if there was a pick up counter and the male employee rudely said no and just get in line. When she got to the front of the line the employees were off to the side chatting and noticed that there were customers at the counter. She paid for the order and left, needless to say we didn't get our fries. So many places to eat Hamburgers in San Antonio this won't be the place for us.