Alpha Omega Movers
- BBB Rating:
- Social Links:
- Visit Facebook Page
- General Info:
- *Complete Packing Services *Courteous Personnel *On-Time Pick-Up *Licensed, Bonded & Insured
I have waited almost a year to write a review in hopes this would have been resolved and it would not have to be a negative review. However, here I am w/ a negative review :O( I hired Alpha Omega Movers back in March 2014 to move 45 minutes away. 1 dining room chair and a few flower pots were broken and a very sentimental handmade birdhouse never made it to my new home at all. I called and spoke w/ the owner Ben. He explained to me that the movers were doing me a favor in moving the flower pots because they are not suppose to, sooo nothing could be done about that. In regard to the chair he said to text him a picture and he would have it fixed or would pay to have it replaced. As for the birdhouse, he would check the warehouse and let me know if it was located. Since then I left many, many messages to no avail. Ben did answer one call after I decided to call from a different phone number, that's when he assured me his "claims department" was taking care of it and I would hear from them shortly... that was on 5/8/14 at 12:24 pm. I suggest KEEP looking, DO NOT Use Alpha Movers LLC! very disappointing
Was called the day of the move and told movers would be early after waiting 15 minutes past original appt time I called the company. Another 30 minute wait before calling again told the actual movers should have called me. When they finally did I was told they were stopping for lunch it's 3pm now an hour late. Didn't get started 415. Unable to disconnect washer so I have to hire someone else now. They had to follow me to my new place and decided to go 55mph in the highway costing me more time when we finally arrived they were yelling and joking around only one of them was working and they got mud on my brand new carpet. Seemed offended when I only gave them a 25 dollar tip each. Worse experience ever and a total waste of 400 dollars. Never again am I hiring this company to steal my money and do a horrible job.
Very bad experience. I hire Alpha Omega to move my household stuff from Seattle to San Jose.
The sales manager was very polite and describe their movers as best movers. He mentioned that they have very good system and mechanism to handle and track items.
However at the end my experience was very bad,
1. When truck came to my target location, my house hold items were stuffed if very small space at the end of truck. Delicate items were not at all given attention and they were put under the heavy items. My 52" television was kept vertically instead of standard horizontal position, this was done just to fit it in small space.
2. There were several items missing.
3. When we tried to follow up with service department, they kept on passing our call from one department to other. I tried to email the sales manager who was very responsive at the time when we wanted to hire them but he not even acknowledged my email about problems i faced. I sent him several emails but not a single reply, such a arrogant behavior !!!
I would not recommend this movers to my friend.
When you need help moving, don't hesitate to call Alpha Omega Movers. The staff is prompt, professional, and hard working. I have used Alpha and Omega Movers on three separate occasions, and each time, the help was greatly appreciated. Thank you Alpha Omega Movers for making my move an easy transition.