This is clearly a "review" written by the owner or an employee of this establishment. As a past customer I can tell you that the staff has been terrible and unfriendly for years and no one seemed to care. I complained more than once and received no response and no change in the behavior of the employees. Perhaps they aren't paid enough? I don't know, but after my dog was dragged to the back while the woman ... view moreWas this review helpful?Yes No|Flag Abuse
A Family Owned and Operated Four Paw Resort
Mon 8:00 am - 6:00 pm
Tue - Thu 8:00 am - 5:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 4:00 pm
Sun 10:00 am - 12:00 pm
- More Info:
Jimmy and Janet Walsdorf have owned AHKC since 2002. We pride ourselves on caring for your pets as if they were our own.
* Please visit our website for more information
- Extra Phones:
secondary line: (210) 822-0549
Full Service facility offering Boarding, Grooming & Doggie Daycare. Separate Cat Facilities, Military Discounts, BBB
- Full Service Grooming, Climate Controlled Suites
- Payment method:
- all major credit cards
RVT & ABKA Certified Pet Care Technicians on staff. Large outdoor natural yards for exercise and playtime. Full service grooming. Sunday Pick up from 10am to 12pm and 3pm to 5pm.
- Pet Boarding & Kennels, Kennels, Dog Day Care, Pet Services, Pet Grooming, Pet Training
We've been customers for years of AHKC and the only place where I would entrust the grooming of my dogs to their long-time professional groomer, Miguel. He's extremely patient and meticulous even with dogs that aren't the most cooperative about standing still. I also appreciate the great new front office staff and their helpfulness at accommodating our requests for grooming appointments and any special needs. I can't... view moreWas this review helpful?Yes No(1)|Flag Abuse
our dogs, gus and colonel, just love alamo heights kennel club. the staff there is professional, kind, and they really care about their animal guests. we have been boarding our dogs there for several years now. when we are on the way down sunset, where ahkc is located, our dogs get extremely excited. they cannot wait to get there.Was this review helpful?Yes No|Flag Abuse
I went in to take my dog for a grooming. The women was on the phone talking with another customer. No problem. Then another women came in with her two dogs. When all the dogs came in, the dogs in the kennels started barking and making noise. The women on the phone yelled, "Be Quiet", to the dogs barking. She got off the phone, asked me what I was here for and told her I was here for my dog to be groomed. Sh... view moreWas this review helpful?Yes(1) No|Flag Abuse
Unfortunately, this matter wasn't brought to my attention until 1/13/09 and in fact,that particular employee was fired on 12/19/08 for exactly that same behavior. I am saddened that this was not brought to my attention that day, and that this person had such a horrible experience with one of my staff. I assure everyone else that when there are any complaints brought to me about either my business or my staff, I take it very serious and deal with the matter immediately. Like any business owner, I hope I am judged on the whole picture of my establishment, not by one persons encounter with a one bad employee.