I have taken my son over and over for what I thought he had an ear infection. The doctor said he did and prescribed him antibiotics. The ear infection went away. I took him several times after that for the same thing and the nurse practitioner Kristi Olivares would only say his ears were red on the inside but there wasn't an infection. He continued to rub and pull his ears. I took him maybe 2-3 times after and the nurse practitioner said it was nothing. I took him this last time and he saw an actual doctor and I told her I kept coming and the nurse practitioner kept saying it was nothing. WELL OF COURSE HE HAD AN EAR INFECTION THE WHOLE TIME!!! I guess she wanted to keep him sick so I could keep going for the money. NEVER AGAIN! Dr Chintapalli is great but no one else is. I'll never see a NP again.