A First Class NIGHTMARE!!!
NEVER use this company! The Limo was 30 minutes late. It was old and filthy! The inside was unclean with drinks from the previous riders were inside!! The limo driver (the owner, Mike) was not even dressed appropriately. He was in old, dirty, wrinkled clothes! No tie, old pants, nasty shirt!
The Limo was booked for a High School Prom. The driver was to take the kids to dinner prior to going to the prom. Upon arrival at the restaurant, he instructed the kids to call him, at the phone number he provided, after eating and ready to leave. When ready to leave the kids could not reach him. After calling and waiting the kids found him in the back parking lot laying down in the back of the Limo.
The driver had been given strict instructions to take some of the kids to one prom at one location, and then proceeds to take the remaining kids to another prom at a different location. He completely forgot about the kids going to the first location and headed to the second. He got completely lost and made wrong turns. This is where the nightmare really begins!!! After massive delays, the driver made a wrong turn an attempted to turn around. He ran over 2 curbs and the punctured a tire. He stopped in a dark parking lot and proceeded to get on the phone! After massive time delays, the boys got out to see if they could help so they could make one of the Proms and salvage the night! He instructed the boys to find the tools, jack up the limo and to change the tire! While in their tuxedos!!!! He stood there, doing nothing, on the phone. The boys (being the gentlemen they are) jacked up the car. There were no proper tools and when they pulled out the spare it was also flat!! The whole time the driver(owner) stayed on the phone. He did not lift a finger, putting our children in massive danger, and NEVER called any parent. Upon arrival by parents (after phone calls from panicked kids), we packed up the kids and got them to the 2nd prom with only 1 hour left! The children that were supposed to be at the first drop off MISSED THEIR PROM! They arrived at only 1 prom (2 ½ hours late) thanks to the parents, with the boys dirty and greasy, dressed in a Tuxedo. Negligence and Endangerment charges are forthcoming against this company. DO NOT PUT YOUR CHILD, OR YOURSELF, AT RISK USING THIS COMPANY! Driver owner, Mike, did fully refund the cost of the limo rental, BUT HAS REFUSED TO REFUND ANY COST OF THE TICKETS TO THE PROM HE NEVER WENT TO OR THE COST OF THE TUXEDO RENTAL. THERE IS NO MONEY THAT CAN REPLACE MEMORIES FOR THE CHILDREN WHO MISSED THEIR PROM! This company is a sham, trashy, unreliable, and DANGEROUS!