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A First Class Limousine & Sedan Service

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Business Details

8

years

in Business

Hours:

Regular Hours

Sponsored Links
Services/Products:
  • Wedding Supplies
Payment method:
master card, visa, amex
Neighborhood:
Northeast San Antonio
Categories:
Limousine Service, Airport Transportation, Wedding Supplies & Services, Chauffeur Service

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Reviews

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01/02/2016

Overall

We thoroughly enjoyed working with Mr Mike Mason at A First Class Limo! We were treated so well at every interaction and our time with them was so enjoyable! It truly is a first class company, owned by people who really do care, and they strive to ensure you have a great experience. Will use them again next time we are in San Antonio!

03/30/2015

Overall

A First Class NIGHTMARE!!!

NEVER use this company! The Limo was 30 minutes late. It was old and filthy! The inside was unclean with drinks from the previous riders were inside!! The limo driver (the owner, Mike) was not even dressed appropriately. He was in old, dirty, wrinkled clothes! No tie, old pants, nasty shirt!

The Limo was booked for a High School Prom. The driver was to take the kids to dinner prior to going to the prom. Upon arrival at the restaurant, he instructed the kids to call him, at the phone number he provided, after eating and ready to leave. When ready to leave the kids could not reach him. After calling and waiting the kids found him in the back parking lot laying down in the back of the Limo.

The driver had been given strict instructions to take some of the kids to one prom at one location, and then proceeds to take the remaining kids to another prom at a different location. He completely forgot about the kids going to the first location and headed to the second. He got completely lost and made wrong turns. This is where the nightmare really begins!!! After massive delays, the driver made a wrong turn an attempted to turn around. He ran over 2 curbs and the punctured a tire. He stopped in a dark parking lot and proceeded to get on the phone! After massive time delays, the boys got out to see if they could help so they could make one of the Proms and salvage the night! He instructed the boys to find the tools, jack up the limo and to change the tire! While in their tuxedos!!!! He stood there, doing nothing, on the phone. The boys (being the gentlemen they are) jacked up the car. There were no proper tools and when they pulled out the spare it was also flat!! The whole time the driver(owner) stayed on the phone. He did not lift a finger, putting our children in massive danger, and NEVER called any parent. Upon arrival by parents (after phone calls from panicked kids), we packed up the kids and got them to the 2nd prom with only 1 hour left! The children that were supposed to be at the first drop off MISSED THEIR PROM! They arrived at only 1 prom (2 ½ hours late) thanks to the parents, with the boys dirty and greasy, dressed in a Tuxedo. Negligence and Endangerment charges are forthcoming against this company. DO NOT PUT YOUR CHILD, OR YOURSELF, AT RISK USING THIS COMPANY! Driver owner, Mike, did fully refund the cost of the limo rental, BUT HAS REFUSED TO REFUND ANY COST OF THE TICKETS TO THE PROM HE NEVER WENT TO OR THE COST OF THE TUXEDO RENTAL. THERE IS NO MONEY THAT CAN REPLACE MEMORIES FOR THE CHILDREN WHO MISSED THEIR PROM! This company is a sham, trashy, unreliable, and DANGEROUS!

09/24/2014

Overall
Worst service EVER

I hired them for my wedding and instead of my hummer limo I got an old rusted limo; then after my church ended I had no limo; then they finally showed up a hour later n my bridal party did not fit in the ugly limo they sent us.. They are very unorganized and unprofessional.. I ask for my money back n they didn't even give me half of it back then when I went back to pick up the check they were not even there to tell me sorry in person.. I will never do business with them or recommend anyone to them..

09/15/2014

Overall

This is the first time I used A first Class Limo Service and that is what it is, (FIRST CLASS ALL THE WAY). From the moment I booked the limo Mr. Mason went on and beyond his way to make sure my limo experience would be a lifetime memory experience. The limo arrived early and the driver was awesome. We definitely enjoyed the beautiful white limo with the red carpet treatment. We will definitely use A First Class Limo for our future events and highly recommend using A first Class Limo to everyone . AWSOME EXPERIENCE!

07/11/2013

Overall

I have used A First Class Limo service several times in the past 4 years. Every time I have been more than satisfied. Mike is always so helpful and professional. The limo always arrives 15 minutes early with beverages and ice already in there for us. No matter what the limo driver is friendly and the limo is always top of the line elegant and clean. I would highly recommend using A First Class limousine to everyone. We are actually going to use them again next weekend and in November for a wedding. I NEVER have to worry about whether they will show up on time and if I am getting my moneys worth because I know A First Class Limousine will be there 15 minutes early to pick up and with a top of the line limo. Mike the owner makes it even more pleasurable with his outstanding customer service. no matter what my needs are met over and beyond using A First Class limousine.

Thanks for your outstanding service,

Renee

05/31/2013

Overall

What a Great Experience! We are so glad we chose A First Class Limo! The Owner, Mike, was so accomodating and genuinely wanted to make our night special. The driver arrived early, was very friendly, and made sure our every need was met. Great Service, Great Price, Great Everything.

05/23/2013

Overall

I used A First Class Limo for my 60th Birthday celebration and everything was AWESOME! The driver arrived at my house a few minutes early and was very friendly and professional. The Limo was new and beautiful. There was ice and soft drinks and we brought our own wine. The driver even let my elderly Mom sit in the front seat after she got car sick in the back.



They took us to several places around the city, dropped us off at the new part of the riverwalk, where we took the river taxi up to the Hilton. The Limo then picked us up at the Hilton and took us home. It was the best birthday ever. I really don't know what the other people are talking about.

11/27/2012

Overall
I have not yet used this servi...

I have not yet used this service, but my wedding is coming up and I have called about 10 different places and Mike at "A First Class Limousine" was BY FAR the friendliest, most helpful representative I have come across. On top of that, they were the best priced and do not have an hourly minimum, which is something else that separated them from all other services I had called.



Because of Mike's personable, friendly communication with me, I will in all likelihood end up using this service. Just goes to show how far great customer service can go.

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A First Class Limousine & Sedan Service

9504 N Interstate 35 Ste 311San AntonioTX 78233

(210) 833-0011

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A First Class Limousine & Sedan Service

9504 N Interstate 35 Ste 311San AntonioTX 78233

(210) 833-0011

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