I have shopped at Encore for years and will continue to do so. The clothes are priced well, especially when their original price is 1/2 off, but occasionally I find stains, snags etc., so look over the clothes carefully. The staff is a mixed bag. One of the ladies remembers my name, and the style/brand of clothing I prefer. She'll go dig through things to find what I need. Another lady barely offers to help, even when I am walking around w 10 things hanging over my arm. I can deal with this - it's a resale store and I am getting some beautiful clothes for a bargain!
I have shopped both Second Looks stores in Austin since just after they opened years ago. I recently had the opportunity to shop the San Antonio store, which is the Original store. It is outstanding. The quality of Merchandise is awesome and the selections are even greater. This store in San Antonio is above and beyond the Stores in Austin. I will drive the 140 miles to San Antonio to shop this store and reap the savings. One truly satified customer!
This is my new favorite resale shop! I walked in and saw lots of infant and toddler clothing, toys and to my surprise a big ball pit for the kids to play & Disney movies to watch on TV while you shop around! I was so pleasantly surprised! The staff was friendly as well and I found everything I needed. I will definitely be going back!