I took my dog, Molly there. She is a rescue dog with special needs. She freaks out during vet visits. She shakes, she can't control her bowel movements. It is really hard to see her in this condition. She is a cocker spaniel that needs frequent grooming. I was trimming her myself, as she has extreme anxiety going to groomers. She has anti-anxiety medication, but I will not give it to her due to side effects. I saw this groomers (Wag-N-Tails) online. It had okay reviews so I decided to try. I needed her trimmed and her nails clipped. I called first. The lady that answered the phone was very nice and patient. She said they would take really good care of her and gave me an appointment. I showed up with Molly. Molly was a wreck! She was shaking horribly. It is so hard to see her like that, but I needed her nails trimmed and her hair cut. Molly was in my arms, shaking when I walked in. The lady at the counter greeted me and talked to Molly. She was so sweet. She called the groomer from the back (Sarah) and she came out. Sarah was so good with Molly. She petted her, she said what a beautiful dog she was, she reassured me everything would be fine, etc. I was very concerned that Molly would just be awful. Finally, after many reassurances from the lady at the front and Sarah, I let Molly go. Several hours later I got a call from the lady at the front counter. I immediately thought that Molly had been too hard to handle and they needed me to come her up. NO! The lady informed me that Molly had done GREAT and that she was ready to be picked up. Great?!?! I had NEVER heard those words about Molly from a groomer before. I went to pick her up. They brought her from the back and SHE LOOKED AWESOME!!! Her nails were trimmed, her hair cut was EXACTLY PERFECT!!! And the best part of all? Although that was a year ago, EVERY time I say to Molly, "Do you want to go see Sarah?" she wags her tail ready to go. She still HATES her vet, but I have found a groomer for LIFE!! Everyone there is so sweet. I was very nervous, and yet my experience was phenomenal!! And better then that, Molly had a great experience. In the end, if you are looking for a groomer who puts your dog's comfort above everything else, look no further! This place is exactly what you have been looking for!
I'm usually not one to give reviews but I have to say I this is one of those times when I wanted to say "A+" job to Companion Keepers. I was a little worried having never used a pet sitter before and since my cat is very important to me... but WOW. They did an amazing job. Not having to go through the trauma of boarding (getting a cat back that was completely insane!) was wonderful! They took special care and did "the little things" that kept him totally at ease. Also the daily text "updates" where great. Just knowing that all is well made our 8 days away very nice. I will DEFINITELY use them on our next trip... no question. They really understand cats and their oddities. Very professional (love reading the daily log when we got home) and just all around good people to work with. Trust is important and they have mine now for sure. Great Job and "We" thank you for everything.
I have boarded my two dogs and two cats at Northport for the past 7 years. It is not by any means a fancy resort style kennel, but is a very personable, friendly, warm enviroment. The facility is familyowned and the staff truely cares about the well being of my animals. They are considerate and gentle with my pets as if they were their own. One of my dogs has some issues with separation from me. I told the staff at Northport about my concerns and they made sure to watch over him. They gave him lots of attention with playtime and monitored his food intake as well. When looking for a place to care for your animals what really matters to you? How new and modern the decor looks? Or the kind gentle staff that will comfort your pets while you are gone? I prefer the staff over the decor. I will continue to take my pets here and highly recommend it to anyone else.