This company has gone out of its way to make our family comfortable,he, vinnie, took time out of his schedule to allow us to view our new home, asked us what color of paint we wanted, replaced a non working fan, he has gone out of his way to insure that everything works, we were under the impression that allstate properties in kirby was a company that made you feel like family and they have. some of the poorer points are: the property in kirby has some shady characters, a man who thinks he is the property manager, his name is glen. another guy who wanders the property and speaks to stray cats, he must be good with animals, the strays actually allow him to pick them up and pet them, another guy thay has many bicycles and talks to himself, even argues with himself, a guy named Joe, who is working on his criminal justice degree, no fence near the highway so you must watch your children. if you decide to move here, its somewhat quiet, the neighbors are quiet, railroad is noisy, management is very professional and polite a good place to live if you don't mind mobile homes.
Been a resident for 5 years there has been 3 management employees whom weren't as professional as they should have been. This new manager whom I will name is MARIBEL . I want to say is very professional at managing this community. Since she's started there has been major improvements. The park now has a play ground and basketball courts . To she maintains the ground areas and the surrounding areas where we live cleaner and better looking. I have recommended my family and friends to come move here,also the leasing consultant Mr.MO is very friendly and professional. Greets you with a smile and well mannered . With Ms. Maribel as manager ond Mr. Mo on her team I wouldnt leave this is where I plan to live out the rest of my life , thank you for all y'all do for the residents here at VALLEY RIDGE # 509
We just moved in in March, Lisa is amazing, we ran in to a family emergency so or first payment is late, they are all very understanding. They had to clean the carpets twice for me and never got upset. The first bit of rain we had we noticed a leak in the roof, they were out the same day to look at it and to fix or back door, the next day the roof was fixed. There are lots of rules but that's why is so quite out here and always looks so nice. We are a family of 5 and we have had no problems. So I'd your looking for a structured place to live and like to keep your area clean this is the place for you