I have to be completely honest in saying that the bank that I do business with gave me a $25 dollar off coupon to do my taxes @ Jackson Hewitt. No offense to them, but I decided to have my taxes prepared at the H&R Block located on Broadway across from the Wittie. I was looking for two things: (1) To get my taxes done Correctly and (2) Customer Service with a Smile. I was tired that day and I had it in my mind to stay away from any hints of rude or unprofessional attitudes... Bad customer service is "Everywhere" these days. If I pay good money to have someone do my taxes and i'm polite to them, I expect it in return. I got just what I asked for, great service, down to earth staff. They weren't busy trying to get me in and out so that they could move on to the next person... Things get missed that way. No, the woman who prepared my taxes took her time, answered all of my questions, spoke with me about my questions regarding investing in a Roth IRA account. She knew her stuff, wasn't short or rude at all. In fact, out of the three staff members working that afternoon... All were very pleasant and helpful. I give them an A+++, and I will always recommend the company, especially that location. So if anyone out there in San Antonio's tired of crummy service and done dealing with being rushed out the door, and you're looking to have your taxes done (STRESS-FREE)... Go to the location i'm recommending.
Normally comforting and taxes are never used in the same sentence, but when I go to this office to do my taxes every year I am comforted by my preparer. Until two years ago, I dreaded doing my taxes. The business I went to treated me like a nameless number (my social security number) and I waited in a stark waiting area for someone that couldn't answer all of my questions. I finished my return with them but wasn't happy. Luckily, I decided to look around and found Fast Cash Refund Express. It was kind of hidden by the Asia Restaurant and at first I was nervous, but when I went in I spoke with a preparer quickly and I truly felt like she knew what she was talking about. She didn't treat me like a number and for the first time I had a good time doing my taxes. She explained everything to me about what she was doing and explained every form I had to sign. She was a great preparer and I plan to go back this year.
A friend introduced us to SnapBack Tax Service several weeks ago. I have been more than satisfied with my tax preparer, and relied on her completely. Her expertise makes her a very valuable employee to your company and to me personally. Kudos to your new establishment Mr.Haywood!” The peace-of-mind gained as a result of the thoroughness, good advice, tax savings, and accurat...e preparation of our tax filing has provided us with a priceless feeling of confidence. Having a person just a phone call away to talk with and ask for advice has made my tax filing the easiest yet and I have been filing for over 14 years now. We feel we have a friend to turn to and have referred some of our friends and neighbors to your service. They were very impressed. ”SnapBack Tax Service“ my security blanket”.