San Antonio Factory Direct Furniture

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1. online factory direct

Serving the San Antonio Area.

(210) 829-7531

From Business: and our partner websites, and, provide everything that our customers need for their great outdoors. We …

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Helpful Reviews 
Ashley Furniturebradfromsananton rated
I went to the Texa Gallery Fu...

I went to the Texa Gallery Furniture at Military drive and found the taff to be quite helpful. After negotiating a price on a bed they told me they didn't have it in tock and I could wait a few day for one to come in or go to the Texa Gallery Furniture tore on Bandera...more. The Bandera tore wa a totally different experience. When I drove to their tore they told me to pull around to the loading dock and they would give me the bed. When I pulled up to the loading dock they told me they didn't have the bed I wanted but offered me an "upgrade". The employee couldn't explain how thi bed wa an upgrade but promi ed that it wa better than the bed I had paid for. After finally relenting and taking it home, I opened the box to find that thi bed wa no better than the one I really wanted (and I would con ider it to be not a nice, unle you con ider poorly tained wood that i dented and cracked in place to be an improvement). So I loaded up the bed and took it back to the Bandera tore a couple day later. The taff wa very rude, including a man who appeared to be the manager who I explained the i ue to (I'm not happy with thi model and want the one I originally picked out). He a ked another employee to "take care of thi ...apparently he doe n't under tand what an upgrade i ". Ye , I do under tand what an upgrade i , and it i an item of uperior quality or feature , not a piece of crap. I al o under tand when I am being poken down to. The 2nd employee a ked me to explain to him what it wa that I didn't like about the bed they gave me. I told him politely that I preferred the tyle of the fir t bed better (leaving out that the wood wa in le than tellar hape ju t to be nice). The fir t man rudely and impatiently aid they don't carry the bed I wanted at thi tore, only the model they were offering me. Then he napped "You'll have to deal with the other tore!" I have never een cu tomer ervice thi bad in all my life, and I've experienced ome pretty crappy employee over the year . I would NEVER hop at thi tore again. I have to give it 3 tar , however, becau e when I called the tore manager at the Military Drive tore he wa very polite, looked to ee if they now had the model I wanted (he did) and had it delivered for free. He al o let me know he would have hi guy a emble the bed for me to make up for my bad experience of the other tore not having the bed (I hadn't even told him how the other manager had treated me like tra h). Unfortunately, ince I think the other manager may have actually been the owner, I will not give my bu ine to thi tore again, not even the branch that treated me like a valued cu tomer and not like a piece of dirt.view less

Texas United Furnituredjbrooke rated
San Antonio' Fir t Affordable Furniture Site

Been in the San Antonio area for 15 year & have never ran into a furniture company online that wa not only local, but had the ame type of furniture I've been looking for all around town for a lot le . Called them up to ee what the catch wa cau e the furnitur...moree price where way too low & too good to be true. I talked to a gentlemen for a few minute & learned they where ju t an online tore with no p ychical location. They hip from there warehou e out in Hou ton and hip it traight to anybody in the Au tin, Hou ton & San Antonio Area. So I figured, hey, if the other furniture companie are doing the ame thing the e guy are, why not purcha e online!? I'll ave hundred more anyway right? All in all, I completed my project which wa furni hing my home with furniture from all online. The majority of my main living room & bedroom are from thi company. The furniture i amazing & I MUST Recommend thi company to anybody. TRUST ME , you will ave a lot more money buying from here than going to an A hley' Home Furni hing Store Or Room to go or Haverty' furniture tore. view less

Texas United Furnituregrantsimmons rated
Be t Cu tomer Service Experience

I ju t recently purcha ed a complete living room et from thi company and wa very plea ed with everything. From the tart the cu tomer ervice wa great. They really know how to make you feel comfortable that for ure. I went back and forth with a ale rep for about ...morea week before I made my purcha e and I wa alway told to check out other place a far a deal and price goe , and that they would beat anybody. They beat every place I went to and even offered to a emble my furniture for free. Very nice of them. I ran into thi company here and thought Id give them a call to ee how they work eeing ince there no actual location, and it wa a real inve tment for me. For anybody who read into thi , give them a call. You'll be glad you did. Grant Simmon view less

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