We got our Alamo Water Softener a couple weeks ago and are extremely happy with it. Couldn’t have asked for a better, nicer, and more professional company to work with. It was a breath of fresh air dealing with Allen as he explained what his company had to offer without any hard ball selling. We purchased their top of the line Vortex system which was still $1000.00+ less expensive than a comparable Culligan system and it has an additional 5 year parts and labor, STANDARD, on the warranty. The quality of the produce, price, and a reverse osmosis system thrown in for FREE made Alamo Water a no brainer. The day before they were supposed to install our system it rained all day and was still raining off and on the install day. We expected to get a call from the plumbers to reschedule. Instead, they still came out and setup the reverse osmosis system and then promised to come out the next day (Saturday) to install the softener system. That’s customer service!!! As promised, the plumbers were out bright and early. They we very nice, professional, and took those extra steps to go above and beyond. After they were done I expected my yard to be a complete mess. However, they took great care to put the torn up grass back better than I would have thought. My wife was so pleased that she recommended Alamo to a friend who is looking into purchasing a softening system. Needless to say, if you’re looking for a fantastic water softener at a great price, and an even better company to purchase it from look no further than Alamo Water Softeners.
From: Fred Casillas I called the local Kinetico office this afternoon to order replacement filters for our K5 drinking water system. The office had everything I needed to replace the old filters. However, there was one thing I didn't expect. This was the personalize service I received from Chris Knippa the owner. Chris took time from his busy day to give me a personalize tour of the K5 unit and instructions on how to replace the worn pre and post filters. It's extremely difficult these days to find good dependable products and when you discover great service at the same time it's even more rewarding. I purchased my first salt based water purification system back in 1987. The water quality was good but the system needed quite a bit of attention. Between salt usage, difficultly in changing the RO filters, and mechanical problems I began to wonder if the whole experience was worth. I endured and after a time the system became a little more stable but still required at least one visit a year to repair some sort of mechanical issue. With our new Kinetico whole house & RO system soft water is how a breeze with superb water quality. The Kinetico system requires no electricity so there are no mechanical timing devices. The design of the system is pleasing to the eye, efficient, and easy to maintain, and requires a limited amount of salt each month. I feel we made an outstanding decision in choosing this product for our home. Thank you Kinetico for developing such a great system.
I highly recommend Alamo Water Softeners. I did extensive research into the different options available in the San Antonio area.(which began with learning the details of how water softener systems work so I would better understand the products being offered). Allen was the perfect person to work with me as I would have bolted at the slightest hint of being "sold". Instead he patiently answered all of my questions without being condescending. The other companies I called were very high pressure sales and made claims that were too bold for me to be comfortable. When I made my purchase decision, Allen was completely on top of the paperwork, scheduling, and even showed up to help Abel carry the system up my stairs so there wouldn't be any damage to my wood stairs. Abel was efficient and thorough with the installation. He took extra time to go over the care/feeding of our new system. We have now had our system for several months and I waited this long to make sure I really liked the system as much as the people. Much to my surprise - I love it even more than I thought I would. The softener system made such an incredible difference in how much soap we use, how difficult it is to clean, how our water/ice tastes, and our coffee maker is working better than ever. Such a relief because I was worried about the benefit/value I would experience vs the cost. Worth EVERY PENNY!