We got our Alamo Water Softener a couple weeks ago and are extremely happy with it. Couldn’t have asked for a better, nicer, and more professional company to work with. It was a breath of fresh air dealing with Allen as he explained what his company had to offer without any hard ball selling. We purchased their top of the line Vortex system which was still $1000.00+ less expensive than a comparable Culligan system and it has an additional 5 year parts and labor, STANDARD, on the warranty. The quality of the produce, price, and a reverse osmosis system thrown in for FREE made Alamo Water a no brainer. The day before they were supposed to install our system it rained all day and was still raining off and on the install day. We expected to get a call from the plumbers to reschedule. Instead, they still came out and setup the reverse osmosis system and then promised to come out the next day (Saturday) to install the softener system. That’s customer service!!! As promised, the plumbers were out bright and early. They we very nice, professional, and took those extra steps to go above and beyond. After they were done I expected my yard to be a complete mess. However, they took great care to put the torn up grass back better than I would have thought. My wife was so pleased that she recommended Alamo to a friend who is looking into purchasing a softening system. Needless to say, if you’re looking for a fantastic water softener at a great price, and an even better company to purchase it from look no further than Alamo Water Softeners.
5511 Brewster StSan Antonio, TX 78233
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I highly recommend Alamo Water Softeners. I did extensive research into the different options available in the San Antonio area.(which began with learning the details of how water softener systems work so I would better understand the products being offered). Allen was the perfect person to work with me as I would have bolted at the slightest hint of being "sold". Instead he patiently answered all of my questions without being condescending. The other companies I called were very high pressure sales and made claims that were too bold for me to be comfortable. When I made my purchase decision, Allen was completely on top of the paperwork, scheduling, and even showed up to help Abel carry the system up my stairs so there wouldn't be any damage to my wood stairs. Abel was efficient and thorough with the installation. He took extra time to go over the care/feeding of our new system. We have now had our system for several months and I waited this long to make sure I really liked the system as much as the people. Much to my surprise - I love it even more than I thought I would. The softener system made such an incredible difference in how much soap we use, how difficult it is to clean, how our water/ice tastes, and our coffee maker is working better than ever. Such a relief because I was worried about the benefit/value I would experience vs the cost. Worth EVERY PENNY!
My family noticed three things about Alamo Water Softeners: The first is our water bill went down considerably. Second the new system was a lot cheaper than the Culligan estimate for system replacement. And lastly, the company has excellent customer service. They did not do a hard sale for monthly salt deliveries and system maintenance. The Alamo system is so easy to use and you do not have to be a Culligan expert with a manual to know how to use the system. On Friday we received a personal letter from the company with a soft water tester kit so we could validate the water quality...it proved it was soft water but more importantly, the company values you and your business. The Christian "Follow Jesus" emblem on their website is indicative of their quality service and high values. If you want to talk before you purchase feel free to email me at email@example.com -- again, one of the best investments we did in 2009! We enjoy much lower water bill, a quite system, efficient on salt, crystal clean water, and no "highly recommended" maintenance contract. And maybe this will help you too...our system was manufactured in Texas -- We are proud to support our local economy with a big ticket purchase. The Townsends are a class act -- well done! Chris Herring San Antonio, TX