This is the first time I've felt compelled to review a practice, but I just really wanted to express my gratitude to everyone there at O'Connor Road Animal Hospital. My family and I have been taking our dogs to this particular practice for the past four years and have had nothing but good experiences and excellent care. My particular history with them involves our two current Australian Shepherds, Helo and Maia, who have been seeing Dr. Zengler (and formerly Dr. Quirk :) ) since they were puppies. We have had a very interesting couple of years. Basic wellness care, vaccinations, and spay and neutering services were all handled wonderfully- but when Maia, then two-years-old, started having trouble getting up, I knew something was wrong. After ruling out hip dysplasia with x-rays and trying various other pain management treatments, Dr. Quirk referred us out to VREC for a consultation, and I found out Maia had torn her back ACL. The surgery was going to cost me an arm and a leg, and at VREC they wanted it all up front, but at two I was unwilling to put her down. She's my baby. It seemed unthinkable, but there was no way I could afford the entire thing all at once. I called O'Connor Road, and sure enough they had a doctor who could come in and do the needed surgery there, and they were able to work out a feasible payment plan with me. The surgery went well, the follow up care was amazing with the entire crew there (staff, techs, vets :) ), and Maia is now back to running around with her brother, currently on a mission to shed some pounds, and finally learning to catch a frisbee! During the entire ordeal I know I was an emotional mess, but they helped me through and I am so incredibly grateful. I've never met the office staff, but I want to extend a huge thank you for the payment plan. You gave me the option to save my dog. I won't ever forget that. :) Dr. Zengler is my current vet. She is knowledgeable and kind and both of my dogs love her. All of the doctors I've met there have been very good though if we couldn't get in to see Dr. Zengler. I've always felt very secure knowing that my dogs would get excellent care at O'Connor Road. The staff is compassionate and helpful. It may take a few minutes to get through on the phones, but it is a very busy practice (which speaks volumes- so many people trust their pets to the doctors here) and it is well worth the wait. It's very easy to get appointments and refills on medications. Mostly, I just want to say thank you. This practice is amazing and I will continue to refer friends over. :)
I LOVE Camp Bow Wow and I'm so glad that I found it. I use to take my dog to another play care, which was close to where I lived. It was ok, but I didn't really like the set up and the staff weren't what I thought was very friendly. I'd heard about Bow Wow from another friend but the location was across town from where I lived. I decided to check it out one Saturday. The first day of play care was free, because during that first day, they determine if your dog gets along/plays well with other dogs. They gave me a tour and explained how the day was set up. The dogs play in an area that allows them to be inside or outside whenever they want. This is great for those hot summer months and very cold winter days. You can drop off as early as 7am, the dogs play until lunch. They will feed them if you want, or if not, they won't. Then the dogs get nap time, because a full day of play care can tucker any dog out! You can pick up anytime in the evening before 7 pm, which is when they close. Very convenient hours for the working dog owner! You can watch your pup play all day on their dogcams, which are accessed from their website. But the number 1 reason I take my dog way across town to Camp Bow Wow is the owners and the staff. They truly love the dogs and take very good care of them- they know all the dogs names and they dogs love them! It's a great feeling when you know your dog is safe and having a blast. Boarding is awesome too. The cabins are large and they have suites too. All day play care is included in the boarding costs, which are very reasonable! They cater to your dog during the day and when you board- any special needs, just let them know and they will be taken care of. In addition, they are always involved at the local animal rescue events and have even fostered dogs at their daycare. I suggest to anyone who is looking for an awesome dog daycare to give Camp Bow Wow a try. The first day is free so what do you have to lose?
We took our two year old Maltese to Smith & Shedd, after her vet of two years couldn't figure out what her digestive problems were caused by. After literally spending over three thousand dollars at her old vet, we still had no idea what was causing Minkie to vomit and have loose stool sporadically. Her prior vet actually said "sorry, there's nothing else that we can do...she's a dog. Dog's are always getting into things. You need to make sure she's not getting into things." Getting into things? After spending three thousand dollars? Ridiculous!!! Smith & Shedd came highly recommended from a friend, so with apprehension, we decided to give them a try. Our first impression was how genuinely sincere the front staff and technicians were. Dr. Smith was also very sincere, and had our baby's problem narrowed down to two possibilities, just by examining her and reading over her piror records. We had to fast Minkie that night. The following morning, they took blood samples, and by the next afternoon we had the results. We had spent thousands at her prior vet, and now with less than two hundred dollars and one visit, we had her diagnosis. Minkie had an unusual disease called a liver shunt. Next they used their ultrasound to diagnose where the shunt was located. Thankfully, hers was of a type that could be fixed surgically. Now it's been over six months since her surgery, and Minkie is the picture of perfect health - her coat is no longer dull, she's put on over two pounds, she is much more energetic, and most importantly, she hasn't had any diarrhea or vomiting since the surgery. Seldom have I had such a wonderful experience with any professional, including mine and my husband's own doctors, that could compare with that of Smith & Shedd. I would recommend them highly to anyone with an animal family member!