I travel the country for work and stay in different hotels every couple of days in different cities. I am very leery of motels that don't cost a lot of money. I chose this one because I was only in San Antonio for one night and it was closest to my destination. But I ended up staying for 4 days as my workload increased. This place impressed me. The accommodations were very clean. The staff was unbelievably personable and friendly. There was always someone making rounds keeping the place safe and clean. The parking lot was well-lit and the swimming pool was amazing. Everything I expect from a high-dollar motel I received here. The coffee was just like home. I hope whoever reading this takes my comments to heart as I am somewhat picky, and this place surpassed any expectation that I had.
This historic hotel definitely has many up sides (location near the Alamo and Riverwalk shops and plaza attractions). My family stayed here during Spring Break 2011 and we were disappointed with many things: "Mandatory" valet for $18.50 per night, cold powdered eggs for breakfast, small rooms for the $165 per night price. It's partnership with The Menger Hotel across the street allows kids to swim in a heated pool during early spring. This is a fabulous choice during off-season travel, but the staff at the Crockett does not handle capacity season well at all. Slow valet retrieval (30 mins) and terrible breakfast setup and hours (0630-0930) contributed to my review. Bottom Line: a $200 per night stay but below-average service and accommodations.
While I've always enjoyed staying at Fairfield Inns, a visit I recently had as a charter coach driver for a group of students to a state science fair in San Antonio was particularly memorable. As I believe all FIs have, this one has complimentary breakfasts. The menu items were typically good, but Rosemary, the "Breakfast Hostess" was the reason this visit will remain most memorable. Her gracious & charming personality sparkled in her eyes & smile as she [obviously] enjoyed preparing various items for her awaiting guests. She interacted joyfully with them & each was smiling in happy anticipation as she handed out the freshly prepared meals. She deserves a whole-hearted THANK YOU!!