This historic hotel definitely has many up sides (location near the Alamo and Riverwalk shops and plaza attractions). My family stayed here during Spring Break 2011 and we were disappointed with many things: "Mandatory" valet for $18.50 per night, cold powdered eggs for breakfast, small rooms for the $165 per night price. It's partnership with The Menger Hotel across the street allows kids to swim in a heated pool during early spring. This is a fabulous choice during off-season travel, but the staff at the Crockett does not handle capacity season well at all. Slow valet retrieval (30 mins) and terrible breakfast setup and hours (0630-0930) contributed to my review. Bottom Line: a $200 per night stay but below-average service and accommodations.
While I've always enjoyed staying at Fairfield Inns, a visit I recently had as a charter coach driver for a group of students to a state science fair in San Antonio was particularly memorable. As I believe all FIs have, this one has complimentary breakfasts. The menu items were typically good, but Rosemary, the "Breakfast Hostess" was the reason this visit will remain most memorable. Her gracious & charming personality sparkled in her eyes & smile as she [obviously] enjoyed preparing various items for her awaiting guests. She interacted joyfully with them & each was smiling in happy anticipation as she handed out the freshly prepared meals. She deserves a whole-hearted THANK YOU!!
if you don't drive a porsche or look over the age of 40, plan on getting treated like crap. My husband and I went here on our weekend getaway while he was down from Iraq and we are in our 20's, we're paying just like everyone else and the front desk staff was extremely rude to us. They let a cougar skip us and didn't say anything about it, just let her do it. I didn't say anything, but I did let them know when I checked out and now I am telling you! Everyone else in the hotel was extremely nice and very personable, even the guests! You can't beat the location and I felt very safe. The rooms are very nice and we didn't go to the bar because we had a stocked fridge :)!