Nice people but I no longer love my favorite boots. I took my brownish gray, distressed-look boots to be re-heeled. They had a wooden heel with a rubber bottom that had worn down but I didn't want to replace the boots because I love them and when I bought them they were $180. When I picked them up the heel had been replaced with a big black rubber heel, which I thought looked odd on a pair of brownish gray boots, but then I realized the boots had been polished with black polish, making the scuffs which had once been unnoticeable EXTREMELY noticeable. One of the heels is also uneven so when I walk it feels like I have something stuck to the bottom of my shoe and my foot rolls around, which is very uncomfortable. Great price for repair but I wish I had been told in advance that they would not be fitting a similar heel and would instead be fitting a larger, out-of-place looking heel and changing the color of my boots entirely. I miss my boots. EDIT: Finally managed to return to the store and my boots are being re-heeled to fix the unevenness and the gentleman was kind enough to offer a leather heel instead and also to wash off the black polish, which I am very happy about! It was very nice of him to offer to restore my boots as I only went in to ask for the uneven heel to be fixed. Extremely pleased.
It had been a while since my last haircut (back in march!!) and i was looking for a change w/out losing too much lenghth. I had gotten my hair cut from Toni & Guy a while ago..and i have always loved the styling....the cut..and the whole experience. I decided to stop by this location, and needless to say.. they didnt dissapoint!!!!! I had the receptionist recommend a stylist for a cut..and she chose Ileen... and my gosh.. she was AMAZING!!!! she was so sweet..and you could tell off the bat..she knew what she was doing. i had no idea what cut i was going to go with..but she helped me out..and brought her ideas to the table, and made me feel like i could trust her... AND I COULDNT BE HAPPIER!!!! I LOVE TONY & GUY..and will recommend this place blindfolded to anyone..! INNOVATIVE STYLIST..and great personnel..!!! I WILL BE BACK!! PS: Ask for Ileen!!
I'm a disabled iraq veteran & I was in so much PAIN all the time. With me the pain starts in my heal and as the day progresses it moves up through my knees into my lower back. At this point I'd usually have to take medication or a nap or both. I LOVE my Inserts !!! I had no idea a product like this existed or could be so effective. Now with the right support I can go allot further, feeling allot stronger & more secure in my steps. But more importantly, I have less pain and need less medicine. I'm personally grateful to Ideal Feet for their wonderful, non-judgmental support and their wonderful insoles that I now wouldn't dare go a day without. RJW