One Sunday morning my husband and I experienced a frightening happening at our home residence that was by all accounts a complete nightmare, an overflowed toilet in our master bathroom. Of course, we were busy eating breakfast and reading the morning news, not knowing that the toilet in our master bath was flooding our home. In walking to our hall bath, I discovered a huge puddle of water on our laminate flooring. At first I thought our dog had had a bad accident but saw that it was also on the carpet in the hall bathroom. I went running into our master bath and discovered the carpet was completely soaked half way into our master bedroom. My husband heard me in somewhat of a panic and came in to investigate. He acknowledged that this was probably his fault because he had used the toilet about 40 minutes prior. Needlesstosay, we went to the toilets and turned off the valves and tried to soak up as much water as we could by emptying the closets of all towels and blankets, especially on the laminate flooring. I ran to the phone book and looked up carpet cleaning and randomly called Steamatic. God must have been looking after us because that was the best call I could have made. The woman on the phone could tell I was a little frantic. She calmly asked about our situation and told me that her crew would be arriving soon. They were experienced at water restoration and arrived in under an hour. They acted quickly to remove all the wet carpeting and padding throughout the house. They removed wet baseboards and drilled holes into our sheet rock to air them out and prevent molding. They were very informative in telling me what they were doing and you could tell they were professionals. Once all the debrie was removed, they set huge fans and dehumidifiers throughout the house to help in the drying process. The next day, the Steamatic contractor arrived at our house an examined what the original crew had performed the previous day and told me that he would be glad to work with me and our insurance adjuster regarding the necessary renovations. He referred me to tile and carpeting businesses he used and I found them to be very reprutable and easy to work with. Today, my home is beautiful and like new and I have Steamatic to thank. I would like to add a small detail to this story. The Steamatic contractor's wife was pregnant and about to deliver any day during this whole renovation, but he never pushed me aside and was always willing to come and do whatever he needed to do to get the job done. That's the kind of business you truly want to work with and I am perfectly willing to refer them to anyone and everyone. Job well done !!!!
SA Flooring Perfections did an EXCELLENT job on my floors! The owner, Greg, came out and measured our home. He showed us our options and gave us sev…
With the wonderful "sales sign" at The Rug Store and BIjan Exclusive Oriental Rugs at 12300 IH 10, near Dezavala exit, I decided to Christmas shop for my family. What a special experience for me -- Bijan, Bobby and ALL their capable staff were there to help me as if I were buying expensive, designer rugs. Providing even more fun was Bijan's adorable, small son who joyfully entertained us. I bought 7 really pretty and well made rugs at fabulous bargain prices. On Christmas day, my family (children and grandchildren) were all thrilled with their beautiful rugs. I got great value for them and oh yes, great big "BEAR HUGS" for these very special gifts. You can bet i will be shopping at The Rug Store for future gifts. Just go in and get their very expert help, they will help you find the right rugs at the right price! Do not be intimidated by the size and beautiful inventory, they have a rug for every budget. P.S. They have a really great cleaning service as well!!
This company & it's employes offer great customer service. I called STEAM MASTER CLEANING and received same day service. I moved to SA into a rental property and the carpets were still dirty with stains from the last tenant. I would ask for Bryan Davenport as your technician because right away he knew what treatment to use for each stain. As far as the carpets, they felt new again and I'm very pleased with the service I received for a great price. Also I want to add that not only do they work on carpets but Bryan was able to restore my sofa that I had in storage and made it look and smell like new. I'm very happy the service I received and thank you Bryan for doing an excellent job!