Management Humble and Honest Response 1: Dear Valued Clients, Goddess Hair Braiding would like to thank you for your business and your reviews. Your reviews indeed expressed your understanding and feeling about a situation that might have occurred. We truly apologize for any inconvenience, and will use your comments as stepping stones toward improvement. Our goal, as always, is to exceed your expectations. Goddess Hair Braiding has a well-established service and appointment policy. Our appointment policy requires a 24-hour confirmation. We are dedicated to providing all our clients with the most stylish and comfortable hair braiding and sew-in available. We know that efficient scheduling is an important part of the hair salon experience. We appreciate your respect for our daily schedule which allows our stylists to be on time and provide efficient service. We try our best to keep on schedule, so we respectfully ask our clients to be prompt and keep their appointments. Our goal is to provide excellent service. In accordance with our service satisfactory policy, under any circumstance where services do not meet with your satisfaction, we desire immediate notification of such. If any part of your experience is unsatisfactory (to include incorrect design/style, extensive telephone call or loud conversation during service), first tell your stylist. If the response isn’t helpful, speak to a manager and we will do our best to resolve the problem. To be considered for a re-service appointment, you must notify Goddess Hair Braiding within 48 hours of your service and be available for re-service within 5 days. We do understand that circumstances occur that will require our consideration. Please note that not all braiding styles are good for everybody. The stylists that could not adhere to our service satisfactory policy are no longer working at Goddess Hair Braiding. We must ensure you that Goddess Hair Braiding has a team composed not only of Africans fluent in English, but also of Americans as well, very professional, licensed, and well qualified. They are all committed to Goddess Hair Braiding’s core values of professionalism, excellent customer service, and job well done in a timely manner. Our stylists are well paid, over the national average, on commission up to 60% of the cost of each service provided by them, with bonus, in addition to the tips given by the clients. The salon provides all materials and supplies. All stylists have their scheduled days off, and only work regular hours with liberal leave. Goddess Hair Braiding has been recognized the Best Hair Salon in San Antonio for 2015 because of your continued business, which is greatly appreciated. Our prices are affordable, and we accept credit and debit cards. We are confident we will always provide the best service to you, our valued customers. Sincerely, Goddess Hair Braiding
My first experience with Heidi&JoJo's was in Htown i.e. Houston Texas. There were two ladies braiding my hair at the same time !!!!!!!!! They were fast and I loved the style. The style I got was an A line braided bob. As far as I know, they don't cut hair. Before I went to the salon, my friend shaved the back of my head. I got a lot of complements on my bob. I did'nt know when I was going to be back in Houston. So you can imagine my excitement when they built a location in S.A. i.e. San Antonio Texas. There are two locations in San Antonio . There is one on Wuzbach and the other on Walzem. I frequent the one on Walzem. The atmosphere is laid back. The place is always clean and air conditioned.If this is your first time getting your hair braided, I would recommend visiting the salon prior to making an appointment . This will give you an opportunity to check out some the styles and get some suggestions on what hair is best suited for the style you want . I don't know how much the hair is at the salon but you can purchase your own hair and bring it in for them to use. Depending on the style you want, you might be there for up to eight hours.They have a television so time does tend to go by fast. Eat before you get there and bring a snack. In the end,it is time well invested.
This is a full service salon where the owner, Lilian Foreman is an absolute artist. She is extremely diversified and creative. I have very fine and difficult hair. Lilian bleaches, highlights my hair. I get complements wherever I go. The color is beautiful. You will never feel like just a client but a friend or family member. Each member of the staff @ Indulgence's is an artist and their #1 goal is to make you beautiful and feel like a million bucks when you walk out of there. Lilian not only can work magic with your hair but Julia can do your nails & Kim is an absolute perfectionist when it comes to your eyelashes. They have your every need in mind from, hair, nails, eyelashes, permanent cosmetics, waxing, scrubs, massage, photography, and not to mention a whole line of the worlds only patented backed by science thermogenic fat burning coffee, tea & other products that really work! Lilian only uses the finest of products for her clients. Go in & find out what it means to really be pampered and taken care of. I promise it will be a wonderful experience from the second you walk through the door and Faye greets you until Lilian and her team work their magic and totally transform you! They are the BEST!