I recently purchased a TV from this Conns location. It was a reduced price Samsung model and was covered under a one year warrantee with the manufacture. Long story short the TV had a small issue. I notified Samsung who held the warrantee. They came and picked it up only to tell me a week later that they wouldn't fix it. I then called Conns. I spoke with the store manager within 24 hrs who listen to my situation. He told me to bring the TV in and they would let me trade for the value of the TV. I just thought this review to be important because most reviews of Conns are bad, but I do have to say that my problem was resolved quickly and fairly, and they do deserve credit for doing so. I'm giving them 4 stars due to the comparison of how Samsung handled themselves and how Conns did. The lesson here. DON'T BUY SAMSUNG, and avoid floor models, and Conns (at this location!) won't be a bad place to shop.
Cindy has been taking care of myself and son for over 14 years at our home in Leon valley. She has sold me 2 separate pairs of washers and dryers. She has always honored her warranty. and then some, and she has never sold me a piece of junk. I am a Independant working Mother in my late 30's and I work alot. I would rather deal with Cindys schedule and pay her for my repairs than any Well Known Appliance repair shop and any no name craigs lister with a couple appliances to buy, I recently referred her to my sister whom just moved a wee bit out of town and she is dropping off their gently used Washer and Dryer For a great deal and a discount for travel time. If you have a question she will give you a honest answer.
I am lucky to call Cnsc Appliance repairs ,They come after I hand up the phone: show up a couple husband and wife work together ,they so friendly and both of them working like a team .they fix my GE washer not spinning they fix it and give a little charge 50.00$ .it make me a shot unbelievable the price is so good and affordable , Normally when you call serviceman in the phone they will charge you for the time they come and aid up the the service fee. I love them they so honest and kindly , I recommend to all home owner whenever you need to fix your appliance call them you will not regret it