Customer of Community bank, Bank closed I went to Pioneer to close my account, Mr. Alex Gangino was very helpful, I had left the bank and then remembered my pay day was going to be deposted in two days... I called the bank and had my account re-instated. Mr. Gangino was very helpful and saved my account. He even suggested I open a savings and put money away and that was a great Idea. I will now remain a customer of Pioneer Bank. Thank you.
I called several banks here in the San Antonio, TX area before I finally called IBC on my list. They were extremely helpful, polite, and knowledgeble. I wanted to open a checking account but was having trouble finding a bank that could issue me a debit card right away. They were all 7 to 10 days. IBC said they can issue a temporary debit card until the real one comes in. No other bank offered that to me. That's ace in my book.
Like most all banks-they are there to make a profit; But we can not find better caring people working at any other banking facilities. All though we do not have an account there at this time, we did bank there for over 20yrs. We did use all the bank locations in town and many out-of-town locations. Kudos' to Broadway Bank locations every- where!!!