When my IMac crashed, I was ready to start crying because the last 6 years of family memories, documents, etc were all there and I was a fool and never backed any of it up. I remembered the hilarious commercial that a couple of actor friends of mine had done for ACS so I decided to call there first. It was 6:30 and although they were closing at 7pm and I had a ways to drive, they stayed open and waited for me to bring it in. The absolute best experience I've ever had regarding issues with my IMac. Windy Mills, owner of ACS explained what she thought might be the problem but could not make any promises. I totally understood that technology can be tricky and I was prepared for the worst. She was not only able to mirror my entire IMac hard drive but also got me a new hard drive with triple the short term memory as well as more memory on the hard drive than I already had at a reasonable and AFFORDABLE price!!! Did I say AFFORDABLE?? Yes I did and she and her staff provided incredible customer service. I was worried that I would be out a computer for a while because I didn't have the resources for a new so I consider her my IMac Angel. The turnaround time was only two days, she called me to give me my options and kept me up to speed on the status of the repair. When I went to pick it up, she had cleaned everything so well, it all looked brand new including my filthy keyboard!! She even gave me my original hard drive back and expained that all my data was still there and to hold on to it just in case I ever needed to retrieve my data again as well as the 1G short term memory card. I highly highly highly recommend ACS for all your computer repairs or needs. I can assure you that you won't get better service, advice or affordability anywhere else in town!! (BTW, the bad reviews that you see here from a few years ago are about the previous owners, NOT the current owners/staff) I can't thank Windy enough!!!! You have a customer for life!!
I would like to compliment the level of expertise in which this company handled a problem for me and my business partner recently. It was a Saturday afternoon and our resident manager of our 18 unit apartment building in Oakland called to say that a water line had burst in the ceiling and flooded the basement apartment in 4 inches of water. There was a lot of damage to personal property but they were able to manage a disastrous situation into something more manageable in record time. They ascertained the source of the problem and fixed the problem. Thereafter the real work ensued. They had to pump out a huge volume of water and then dry out the unit. They were expeditious in their work and compassionate with respect to the resident's situation and loss.They worked will with the insurance claim adjuster and will be finishing up the rebuild this week. I highly recommended to them I am very happy with their work and would strongly recommend them for disaster remediation. Thanks to Rhino Cleaning and Restoration.
It was ok. The man who came to do it was nice enough. They do nickel and dime you however, what you think was one window can end up being charged as 4 - it depends on how many winow panes there are, regardless of size. For example ( http://dailyhomerenotips.com/wp-content/uploads/2008/03/window-without-interior-solar-blind-in-sun.jpg ) would be considered 2 windows, ( http://www.trompe-l-oeil-art.com/images/backyard-window.jpg) would be considered 3 windows, and ( http://aboutclerawindows.files.wordpress.com/2012/05/8966plastic_window.jpg) would be considered 5 windows even they may be smaller than the size of one large 'window' elsewhere in you house. It didnt really make sense but I just wanted to make sure noone else got caught off gaurd. Also all he really does is climb on a ladder and wipe it with a towel and a window/glass wiper (the things they have at gas stations so you can clean your windshield).