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639 Lanark DrSan Antonio, TX 78218
This is my first time here and customer service was wonderful. I appreciated that the staff actually had knowledge of their merchandise and was able to assist me at a timely manner. I would come back!
12910 FlagshipSan Antonio, TX 78247
From Business: American Interiors is a full-service office furnishings dealer to the small-business and corporate markets, as well as the architectural and design community. The company offers cubicle and office workspaces in a variety of styles and configurations that range from the classic look of natural wood to the clean lines of pan…
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I went to the Texas Gallery Furniture at Military drive and found the staff to be quite helpful. After negotiating a price on a bed they told me they didn't have it in stock and I could wait a few days for one to come in or go to the Texas Gallery Furniture store on Bandera. The Bandera store was a totally different experience. When I drove to their store they told me to pull around to the loading dock and they would give me the bed. When I pulled up to the loading dock they told me they didn't have the bed I wanted but offered me an &quot;upgrade&quot;. The employee couldn't explain how this bed was an upgrade but promised that it was better than the bed I had paid for. After finally relenting and taking it home, I opened the box to find that this bed was no better than the one I really wanted (and I would consider it to be not as nice, unless you consider poorly stained wood that is dented and cracked in places to be an improvement). So I loaded up the bed and took it back to the Bandera store a couple days later. The staff was very rude, including a man who appeared to be the manager who I explained the issue to (I'm not happy with this model and want the one I originally picked out). He asked another employee to &quot;take care of this...apparently he doesn't understand what an upgrade is&quot;. Yes, I do understand what an upgrade is, and it is an item of superior quality or features, not a piece of crap. I also understand when I am being spoken down to. The 2nd employee asked me to explain to him what it was that I didn't like about the bed they gave me. I told him politely that I preferred the style of the first bed better (leaving out that the wood was in less than stellar shape just to be nice). The first man rudely and impatiently said they don't carry the bed I wanted at this store, only the model they were offering me. Then he snapped &quot;You'll have to deal with the other store!&quot; I have never seen customer service this bad in all my life, and I've experienced some pretty crappy employees over the years. I would NEVER shop at this store again. I have to give it 3 stars, however, because when I called the store manager at the Military Drive store he was very polite, looked to see if they now had the model I wanted (he did) and had it delivered for free. He also let me know he would have his guys assemble the bed for me to make up for my bad experience of the other store not having the bed (I hadn't even told him how the other manager had treated me like trash). Unfortunately, since I think the other manager may have actually been the owner, I will not give my business to this store again, not even the branch that treated me like a valued customer and not like a piece of dirt.
Been in the San Antonio area for 15 years & have never ran into a furniture company online that was not only local, but had the same type of furniture I've been looking for all around town for a lot less. Called them up to see what the catch was cause the furniture prices where way too low & too good to be true. I talked to a gentlemen for a few minutes & learned they where just an online store with no psychical location. They ship from there warehouse out in Houston and ship it straight to anybody in the Austin, Houston & San Antonio Area. So I figured, hey, if the other furniture companies are doing the same thing these guys are, why not purchase online!? I'll save hundreds more anyways right? All in all, I completed my project which was furnishing my home with furniture from all online. The majority of my main living room & bedrooms are from this company. The furniture is amazing & I MUST Recommend this company to anybody. TRUST ME , you will save a lot more money buying from here than going to an Ashley's Home Furnishing Store Or Rooms to go or Haverty's furniture store.
I just recently purchased a complete living room set from this company and was very pleased with everything. From the start the customer service was great. They really know how to make you feel comfortable thats for sure. I went back and forth with a sales rep for about a week before I made my purchase and I was always told to check out other places as far as deals and prices goes, and that they would beat anybody. They beat every place I went to and even offered to assemble my furniture for free. Very nice of them. I ran into this company here and thought Id give them a call to see how they work seeing since there no actual location, and it was a real investment for me. For anybody who reads into this, give them a call. You'll be glad you did. Grant Simmons
I live in San Antonio but had furniture shipped to my mother in Austin. This furniture company was great as far as working with me when it came to the delivery fee to Austin cause at the end, they gave it to me free & also threw in a coffee set cause of the size of my order. My mother had my brothers set up the furniture as soon as it came & the delivery guys helped load it inside the house. I know they arent supposed to cause it's only curbside delivery, but that's still really great of them to do. My mom called me later on that evening to let me know the furniture was perfect. It matched everything in her new house & she wants to order some other stuff for her bedroom from this place. From my end & my mothers end,this company did great.
My experience: I was shopping for lamps up around San Antonio last week, and I saw a table lamp at Texas Furniture Gallery that I liked. After thinking it over for a week, I went back to purchase two of them plus a matching floor lamp. I wanted to see if I got a good deal after the fact, so I searched again online now that I had the exact product info. I discovered that TFG beat the all-in price ( i.e. including shipping and handling charges and sales tax) on the set that I would have paid if I ordered at the best available online price by about $50, about 10%, and that the price I paid was way below MSRP. I'm definitely coming here first next time.
My daughter just graduated from college and, as a gift, I wanted to buy her some “grown-up” furniture. I was hesitant to even tell her though, because I knew my budget couldn’t stretch too far. However, when I saw the ad for Bel Furniture’s $100 Million Sale, with every item marked down, I decided to take a chance. My daughter and I showed up at the huge showroom in San Antonio with cautious expectations, but, as soon as we started looking around, I knew we would be able to get everything she wanted and more. In fact, I bought double what I thought we could and she loves every piece!
Honest. Helpful. Decent furniture at a decent price. Last year we moved to a high rise and learned that a long couch we had purchased at Texas Gallery a few years earlier would not make the turn from the hallway to the unit. We had a good enough experience at TG that we went back to look for a shorter couch. As we explained our situation, the sales person informed us that the brand of couch we had purchased could actually be unbolted into pieces and then re-assembled in the new place. We took their advice and are impressed that they were willing to give up the sale. We'll be back!
Theres not a lot of places online in San Antonio like this company, if not, none that I ran into. This company offers the same type of furniture you see at Ashley Furniture and Havertys, but offer it cheaper. The said the reason why the furniture was cheaper was because they have no overhead on any of the items . Anyways, the website that was giving to me is texasunitedstore.com They helped me pick out my living room set & im in love with it. Im sure they could help you out too. Good Luck!
Our sales representative was Colby. He greeted us, was patient with us and was very knowledgeable about all the furniture that we inquired about. I recommend you shop at this establishment. It is a huge warehouse, you are sure to find just about anything you are in need of. Plus, Colby provides great customer service. One of the unfortunate things that we found out is that they work on commission. Please ask for Colby when you get to the store or call ahead to see when he will be at work.
Bel Furniture saved my Black Friday. About a week before the holiday my brother broke one of my dining room chairs...and then as I inspected my dining room set further, it seemed like it was all about to fall apart. I heard Bel was offering all sorts of promotions so I rushed out over and indeed I did get a great deal. They delivered it just in time before my entire family came over. the whole dinner they kept complimenting the table. And I am in love with it. Thanks Bel.