With all of these bad reviews, I felt compelled to write this one. I am SO GLAD that Angel of Mercy was there for my family and me last week when our 9 month old puppy started having seizures out of the blue. They were polite and they took great care of my furbaby. Yes, they are a bit pricey but ... that's the nature of the beast (no pun intended) when it comes to an emergency. It's expensive for humans to go to the emergency room so, what do you expect? But the price wasn't so outrageous that I would post a bad review. Not to mention, they gave my a 5% military discount! At least with Angel of Mercy, I had a roundabout idea as to what my bill was going to be. I cannot say the same about Banfield- which is where I was taking my furbaby after I left AoM. Dr. Mikula was up front with everything while I felt like Banfield was grasping at straws. Which is leading me to take my dog back to a private veterinarian. Anyhoo, THANK YOU ANGEL OF MERCY!! You took great care of my Penny and, for that, you are alright in my book. I hope I never see you again but, if I do need emergency care, you have my business. :-)
On Saturday, July 12, 2008 I took my 4 year old Peek a Poo to the ER. After been given some advice on keeping other dogs off my lawn I was told to distribute mothballs around the perimeter of the property. I crushed the mothballs and sprinkled them around. Later that evening I took my 2 girls out and I thought I saw my Daisy eat a portion of one. That sent me into a frenzy and looked up the the number to Angel of Mercy Hospital. The receptionist was wonderful, she listened to me and put me on hold while she spoke to the vet. Although I was not positive she had injested any amount I needed to be sure. I was told to take Daisy in. They were wonderful, the assistant came out and took Daisy and reassured me that everything would be OK. Daisy was made to empty her stomach content. Nothing was found but just having the reassurance made me feel better. A big thank you to Dr. Ridder and her entire staff. If ever needed I will return and I recommend them to anyone. Vicky S. Ramirez
Highly recommend Angel of Mercy Animal Critical Care!! My kitten and I were treated like VIPs and I was so stressed out that I REALLY appreciated this a couple weeks ago. Dr Babbitt took time with me and my very sick animal and explained everything so well. The technician really cared about my pet...like it was his own baby! I felt very at ease leaving my tiny one in their hands! Everytime I called to check on her, I was not made to feel like a bother but given time and explanation of what was going on. When I requested to speak to a doc, Dr Ridder called me back in a reasonable amount of time. When it was time for me to pick up my kitten, the staff was very accommodating with my crazy schedule! Critical care is expensive (i keep a savings for emergency health care) but this clinic is reasonably priced for what you get in return. Thank you Dr Ridder, Dr Babbitt and all who assisted there at Angel of Mercy for saving this precious kitten that was so close to death. She is thriving now!