Affordable Movers

Contacted this company in order to help me with a local move. The female employee stated that they would contact me 30 minutes prior to arrival. Movers were supposed to arrive at 11 AM. I should have received a call at 10:30, but did not. I contacted the company at 11. The female employee stated that the movers were running late & that she had just received a text from one of the guys & she would find out how late they were running & let me know. I told her that I should have been contacted prior to their show time and she stated "she was doing the best that she could". She called me back a few minutes later & stated that they were running 3 HOURS behind! I told her that if I knew that this was going to be the case I would have hired a different company she stated "well now you have that chance". Terrible customer service & business practices. Not reliable in the slightest. I don't even know how this company is still in business. Worst experience with a company ever.