Tingey was honest, hard-working, polite, clean and engaged in none of the deceptive business practices that we have encountered with other companies. All in all, you might find cheaper prices in some of the teaser-ads that get mailed out, but those companies will likely charge you a ridiculous diagnosis fee ($60-90 for 15 minutes), they will try to sell you multiple other ad-ons whether or not you truly need them, charge you double if it is a weekend or evening, and there is a good chance that you will be calling them again after their temporary fix fails. We would recommend Tingeys to anyone who wants something fixed without being taken for a ride! ------------------------------------------ Our experience: Tingey's repairman explained the problem clearly and gave us two options for repair. The first option was less expensive, but would likely result in calling a plumber again within a year or two. The second option would truly fix the problem. He was spot on, as we had already had the first option done two previous times, and the problem kept recurring. We appreciated that the price quoted included all that was necessary - there were no extra fees for add-ons such as we have encountered with other companies. Also, it took a great deal of time to fix the problem - we more than felt the price was fair for the time required to fix it. The owner even drove over himself with another piece of equipment so that the job could be completed quickly. We are pleased to have found a company who doesn't attempt to gouge its customers, and will be calling them for all our future heating & plumbing needs.
Mine's long...We have a cat we assumed had gotten into the duct work through an uncovered register and was right above the furnace. I called Tingey and spoke with Beatrice, thinking since they installed the furnace, they could take it apart enough to get her out. I thought it probably happens all the time. Well, no. But she sent someone out anyway, within 2 hours. He did as I asked, but determined she was actually between our floors. So by now, they're really outside the scope of what they should provide...Les Schwaub if you will...but the technician kept at it, using a camera he could snake around, and located her. A hole was cut, and she was removed. Sounds simple, except it took him (Dan?) several hours of work to bring it about. He hung in there, when even family would have given up! I was then given a discounted rate, despite him being here nearly all day. Now on Friday, I called them again, late in the day, with water coming out of the ceiling. Again, someone was here in a couple of hours. Tingey installed my furnace, water heater and central air. I'm always satisfied with the job they do, and I know a happy customer is important to them. Thanks Tingey! Rebecca Dickson
I have had more problems these past two years with my sprinklers, heating system, new water heater, swamp cooler, etc. The first time my sprinklers went haywire, I decided to call Tingey Plumbing; they were here same day & fixed the problem immediately. Then my water heater went out, again, they were here immediately and their prices were outstanding. They have become my go-to plumbing and heating service crew whether it's an emergency, just year-round inspections, or pricing for new units; Tingey Plumbing just cannot be beat!! I have never called an emergency repair man back usually due to the poor customer service but I am truly sick of getting ripped off. Tingey Plumbing customer service is a white glove 5 star quality service with no price gouging. I would highly recommend Tingey Plumbing to anyone in need of their services and products. You won't regret it.