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Prompt Car Wash

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Business Details

29

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

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Payment method:
all major credit cards, amex, mastercard, visa, discover, check
AKA:

Prompt Car Wash I LLC

Prompt Car Wash I

Categories:
Car Wash, Automobile Detailing
Other Information:

Parking: Free

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Reviews

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03/04/2015

Overall

Awesome customer service! I wanted to get my car cleaned. More than just the usual inside outside wash, but not an actual detail. I called them up to asked how much, I spoke to one of their managers & he say its best to bring it in to look at it for something like this, because everyone wants something different & to make sure no miscommunications. I went in & had them take a look at it, to see what it would need to freshen it up. They put some things together for me, had it done within an hour and I only spent $45.00 overall. I really liked they way: they didn't try to up charge me on things I didn't need, & that they cared about me as a customer. I told the manager that I called 2 other places before them and they both wanted to sell me the full detail for about $150. He say that they were happy to help, & do this for a lot of customers. I really appreciated the honest and thoughtful customer service. With how much these guys care, it will take a lot for me to ever want to go somewhere else!

05/29/2011

Provided by Citysearch - 
Overall
very good

I recently went here for the first time in a few years, because the supersonic close to my work closed down for a few weeks for remodeling. I am really glad that I did. I had never had any problem with the job, friendliness, or price. A few years ago though the service got a little slower, so I started going to the supersonic close to my work in midvale. I am really glad that supersonic closed for a few weeks because when I came back to this place, they had changed the whole process. The job is even better than I remember it, and it was much faster. Out of convenience I went back to the sonic close to work after it opened back up, and realized how much of a better value prompt was. Prompt has more than won me back, well done and bravo. I will be telling family and friends, keep up the good work.

09/16/2010

Provided by Citysearch - 
Overall
WOW AMAZING

WOW !!!, that is all I can say! First off a brush free wash, to date the only one in this area that I have been able to find. Next this is the only place in town to go for actual detailing. My sister referred me to this place and now I can see why. Once a year I have my car detailed, in the past I have tried supersonic ( yuk! a little bit better than car wash for $150 ), polished image ( better but WAY too expensive, and still not what I expect a ""full detail "" to look like ), and firehouse ( the best out of the others but they don't even compare to this prompt place ). Prompt has been the only place that has done what they said they were going to do : "" full detail "" my car, from the vents, the bars under the seat, the door frames,even inside the trunk and spare tire,even the engine all look like brand new, from now on I will never go any where else but here, and neither will my friends or family. Well worth my $150.00 they have gained me and my family for life !!!

08/25/2008

Provided by Citysearch - 
Overall
Great job cleaning your car, but avoid Peter at the counter

I took my vehicle into Prompt because I am aware SL County uses them and they do a good job. I walked up to the counter to pay and an older gentleman cut in front of me and said, ""Sorry kid!"" I was fine with this, as his vehicle was finished and mine was not. Peter, the employee at the counter turned to me and told me the gentleman's ticket number came before mine anyway. After they finished the transaction, it was my turn to pay, but a lady stood up and came to the counter. Peter stopped helping me, took her ticket, and told me her ticket number was before mine as well. I had no problem with this, but I asked Peter if I should just wait to pay till my vehicle was finished. He said I could pay any time and that was not necessary. I walked away for a while to allow him to finish helping those with ticket numbers before mine. I went back to pay after being notified my vehicle was finished and a lady who had just dropped off her vehicle was paying before me. Peter knew that my vehicle was finished and the lady he was helping had a ticket number that came after mine, but instead of giving me the same courtesy he gave the others who were before me, he simply chose to complete the transaction for the lady who should have been helped after me if he would have been consistent with his own policy. Instead of confronting him at the counter I paid and left and decided to never return. I took note that he was extrememly helpful and accommodating to those older folks who drove Cadillacs and BMW's. I guess being an owner of a Mazda 6, I did not deserve respect. There is a lady who ususally works at the counter who is very friendly and she helps people in the order they stand in line, but she was not there on 08-24-08 when I went in. I am very disappointed with Peter's customer service because he seemed like a polite guy, but he just lacks customer service skills. My husband is an employee of SL County and will now take his vehicle to Supersonic.

03/03/2008

Provided by Citysearch - 
Overall
ABSOLUTELY THE BEST CAR WASH I'VE EVER BEEN TO!!!!!!!!!

I have lived in places all over the US, I recently moved to SLC and was recommended to this place by a family member and was extremely impressed.
For starters I was suprised to see a TOUCHLESS CAR WASH do such a GREAT JOB on a vehicle, as a matter of fact I could go as far as to say that I have never had my car look as good from any carwash that I had been to in vegas, new york, or calif. The service was very thorough, especially for a 14.95 car wash, the help was very friendly and polite. Because I was so impressed with the wash after the first time being their I asked about detailing, they explained things very to the point and easy to understand, not like alot of other places I had been to where they try to make things sound all fancy so as to get you to think that you should spend money on it. I really liked the feel of this place from the second I pulled in, the whole experience had a very, honest and customer oriented feel to it, similiar to a 1950's business ethic, were customers were treated well. I have been to this place now like five times and would not want to go anywhere else for any reason!!!!
Absolutely the best carwash that I have ever been to!!!!!!!!!

07/24/2006

Provided by Citysearch - 
Overall
WORST CAR WASH IN THE STATE

SLOW POOR JOB CLEANING CAR STREAKS EVERYWHERE COULDN'T TELL IT HAD BEEN VACUUMED. NEVER GO THERE AGAIN. HAD TO HAVE IT REWASHED SOMEWHERE ELSE. OWNER IS VERY RUDE............

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Prompt Car Wash

4780 S State StSalt Lake CityUT 84107

(801) 263-8327

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