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Business Description
This privacy policy sets out how PC LAPTOPS, LLC and its family of companies (hereinafter collectively "PCL") uses and protects any information that you give PCL ("Customer Information"), when you use its products and services. PCL is a computer hardware and software retailer, offering a diverse selection of services including, technical support, industry leading computer hardware sales of every kind, backup solutions, mobile computing solutions, networking solutions and diagnostics, digital entertainment solutions, and the like. PCL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using PCL's products or services you can be assured that such information will only be used in accordance with this privacy statement. PCL may change this policy from time to time without notice. You should periodically check with PCL from time to time to ensure that you are happy with any changes. This policy is effective from January 1, 2010. PCL collects Customer Information in a variety of settings. For example, when a party purchases a computer PCL collects a variety of Customer Information for sales, service and warranty purposes; when a Customer originates a call for technical support, logs onto a PCL website, brings a computer for repair or warranty service, PCL, depending on the circumstances, might collect the following information: Improving PCL's products and services. Sending promotional materials about new or improved PCL products, or services and other information which we think you may find interesting using the email address which you have provided. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Hours

Regular Hours

SunClosed

Extra Phones

Primary Phone: (801) 266-7883

MobilePhone: (801) 568-9944

TollFree: (877) 596-7283

Brands
Intel, Microsoft
Payment method
amex, discover, master card, visa, all major credit cards, financing available, company card, debit, paypal, cash
AKA

P C Laptops Llc

Categories
Computers & Computer Equipment-Service & Repair, Computer & Equipment Dealers, Computer Data Recovery, Computer Hardware & Supplies, Internet Products & Services, Computer Software & Services, Computer Technical Assistance & Support Services, Computer Software Publishers & Developers, Consumer Electronics
Other Information

Parking: Lot, Private

Bike Parking: Yes

Specialties: Disaster Recovery

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Reviews (85)

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Edited: 01/11/2017
Overall
Excellent Service!

So often we are quick to criticize companies that we do business with but fail to acknowledge companies that meet and exceed our expectations. I want to take a few minutes right now and acknowledge the most impressive business that I have ever had the pleasure of doing business with...PC Laptops has exceeded my expectations for over 5 years now, I bought my first computer from the Murray store and was very happy with the sales staff, Since I live in West Jordan the staff at the store on Redwood road 7000 S. Are always happy to assist me with any questions or concerns. I ended up buying my son the top of the line computer from the Redwood store and he loves it! If I ever have any questions they always offer to resolve any issues on the spot. Buying a computer from PC Laptops is more of an educational process and not a "quick sale" The staff will be happy to spend as much time as needed to make their customers feel at ease with their purchase. I would recommend PC Laptops to any friend or family member, Thank you PC Laptops and Thank you Dan, Nick G.

11/10/2016

Overall
Expertise
Promptness
Service

PC laptops was full of really nice people that get the job done quick and can answer any of your questions. Personally, I brought a full setup for a desktop PC with all the parts still in their boxes. I asked the guys there how much it would be to put my PC together and they told me 1 week. I asked them the price and they told me. They didn't need anything from me except for a few personal details. They even asked me if I wanted to pay then and there, or when I came to pick up my PC. Sure enough, about 5 days later I got a call to my phone at one of the times I said that was ok to call me at, and they told me my PC was ready. I swung by, got the PC, and took it home. Right when I got home, it immediately worked!

11/01/2016

Overall
Expertise
Promptness
Service

Great company to do business with. Took care of all our concerns and delivered a great product. When we walked in the store everyone was very friendly. We told them our situation, and that we we're interested in a desk top computer. The technician showed us all our options, and answered questions and concerns we had.
We loved the lifetime warranty! Also being able to get everything cleaned anytime.
After choosing the computer we wanted, they had great financing available on site. We were able to pick up the computer and everything the next day. They had downloaded everything off our old laptop.
We love our computer, have really enjoyed the larger screen and the light up keyboard.
Pricing was very reasonable and comparable to other computer stores.
We would recommend friends and family to go to PC Laptop Computers for any of there computer needs
Thanks PC Laptop for meeting our computer needs!

01/03/2016

Overall

If I could give this location no stars, I would. We brought our laptop in for a screen repair and to have the "k" let replaced that we had already been waiting for for at least a month. This location have us the run around about when our laptop would be finished. Every week my husband called to find out when we would get it back and there was always some excuse. By the time we got it back, a month has gone by, we were moving out of state and the laptop was worse than it was Before. The screen they replaced it with keeps popping out at the hinges connected to the keyboard. The screen keeps going red and the keyboard works off and on. We didn't have these issues when we brought it in. The lifetime warranty does us no good now that we're 2000 miles away. The pathetic part is the repairs were paid through the VA Voc Rehab program. Nice to know they were ripped off.we will never refer anyone to this location and thankfully will NOT be returning for future business.

06/26/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

Yeah, lifetime repairs if you are willing to wait 4 or 5 days to get any thing done... which is fine since you paid 3X for a computer that is not critical to your business operation or personal projects. Oh, but wait, they realize the importance of this computer for your business, so for just a small fee of $185 they will bump you up in line and have your computer be the next one serviced. Hay, but then again, you should have bought TWO computers if this hardware is critical to your business! I suggest buying TWO off the self computers for HALF of what a PC Laptop computer cost and invest the thousands you save in other area's of your business.

06/11/2012

Provided by Citysearch - 
Overall
I just retired my 3 year old macbook

I just retired my 3 year old macbook and had a new PC Laptops epic laptop built for me. Now diablo 3 plays beautiful at full settings! Iâ??m so excited to play the new cod blackops2 the way it was meant to be played. Thanks guys for making these incredible computers. Alexio

06/11/2012

Provided by Citysearch - 
Overall
Outstanding service! I began my

Outstanding service! I began my relationship with PC Laptops by filling out an inquiry on their website. I received a telephone call within minutes of the submission from Phil at the Orem store - closest to my home. I explained that I was ready to reenter the PC world after using a Mac for the past several years, and explained what I was looking for. I made an appointment to visit the Orem store to further discuss what I wanted in my new computer. Phil was very helpful and offered suggestions for my custom build machine. We agreed on a configuration, and I was told my custom laptop would be ready the next day. The new machine is performing beyond my expectations!

I did have an issue about 3 weeks after purchase where the built-in trackpad quit functioning. PC Laptops lived up to their warranty and replaced the defective assembly without question. I'm very happy with the knowledgable staff and the professionalism of the store. Though I expect this computer to last many years, I would not hesitate to buy my next machine from PC Laptops.

05/24/2012

Provided by Citysearch - 
Overall
Super pushy sales team. Overpriced.

Super pushy sales team. Overpriced. Lifetime warranty on PARTS. Labor? Nope. No Thanks!

05/23/2012

Provided by Citysearch - 
Overall
IMO PC Laptops has the best techs in

IMO PC Laptops has the best techs in the industry. I have been a customer since 2005 and appreciate the time taken to get me up and running fast when I have a meltdown. The warranty is priceless. I wonâ??t go anywhere else. Thanks guys! Christy

02/28/2012

Provided by Citysearch - 
Overall
I like the quick service

I was typing up an essay for my Biology class and all of a sudden my computer locked. I was panicking but then I went on my other computer and found these guys. I called them and they told me to bring it in right away. I was so impressed that he was able to recover my work and thankful. I like the quick service and the fact they are 2 minutes away.

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