Murray Mower & Automotive Repair
- Alfa Romeo
- Aston Martin
- Land Rover
- BBB Rating:
- General Info:
- Established in 1995, the business specializes in small engine repairs. Authorized Toro dealer.
- Payment method:
- amex, discover, master card, visa
- Serving The Salt Lake Area
- Lawn Mowers-Sharpening & Repairing, Auto Repair & Service, Landscaping & Lawn Services, Lawn Mowers, Lawn & Garden Equipment & Supplies, Emissions Inspection Stations, Sharpening Service, Snow Removal Equipment
THE BEST MECHANIC EVER!!! I am actually reluctant to write this review since I'm afraid if too many people find out about how exceptional Gaylen is and how reasonable his prices are he will no longer have time to work on my cars. Gaylen is the ONLY mechanic I trust! His quality of work is outstanding, his turnaround time is speedy, and his prices are actually too low. When I mentally estimate the cost of repairs I always come in about twice as much as what he actually charges. And he's as honest as the day is long. I trust him implicitly. I stopped asking for quotes a long time ago since I know he always does quality work at a (more than) reasonable price. But, please, please don't use him ... I really don't want anyone else to find out about him.
EXCELLENT SERVICE!! This is a 1st for me!! Single woman with lawnmower problems... ugh! I only realized this late Saturday afternoon while I'm looking at my overgrown yard. I took my mower in for service Monday 10 a.m. expecting a 3-4 day service which is what was quoted. They called me at 12 noon SAME day & said it would be ready by 3p.m. that SAME DAY!! Yippee!! Very efficient service. QUITE satisfied & will take my snowthrower there for seasonal service too!
I spoke to a man over the phone. I needed a part for a Murray riding lawn mower, Model #247429. He said they stocked no parts for them and he nothing about that mower.So I quoted his Internet ad to him, "Big or small, we serve them all" which suggests they are experts on the matter. He slammed down the phone. I call him back and asked if he really did slam it down or if was an accident. He said I was "testy with him". After a short exchange he told me to go somewhere else. ---But the story doesn't end there. After writing this review I called back with the intend to telling them about the review. The man apologize to me, gave me a good reason for what had happened and said he would be glad to help me out. I accepted that apology. I felt it was sincere. So I've given them my business. Now I'll see how we do with the part after Labor Day when the parts supplier is open.
08/20/2011Provided by Citysearch -
Walked into this store to see if they could help repair a spring on my blower. The guy rolled his eyes and treated me so poorly for bringing in a small shelf bought blower and pretty much wouldn't even assist or answer my questions. I would never step foot in this store again. Rude!
08/25/2006Provided by Citysearch -
They seem friendly enough, but they don't seem to know what's going on. My first phone call I was told average service cost is $40-$50. When I took it in, nothing was said about the cost, it seemed very disorganized and messy. I called back about 2 days later and the conversation went something like this:
Me: ""Hi, I brought my lawn mower in last week and I just wanted to call and get an estimate of how long it will take.""
Murray Mower: ""2 to 3 days.""
Me: ""OK, thanks.""
I hate talking on the phone so it wasn't until afterwards I realized that they didn't even ask my name or what mower I brought in. I just figured I must have been the only person to bring in a mower last week.
So I called back 3 days after that and asked how long it would take and how much it would cost. This time they asked what my name was and what mower I brought in. They he wrote down the info because it was time for him to leave. He called me back in the morning and said they had a microburst storm there that blew off all the tags on the mowers so they didn't even know which one was mine until I called. So he thanked me for calling. I told him I just wanted to know how much it would cost to fix and he said he would look at it and call me back. That is where it stands now.
My wife's grandpa, who is a lifelong Murray resident, visited my wife and I guess he noticed our lawn getting pretty shaggy. When she explained what was going on he said, ""you didn't take it to Snarr Brother did you?!"" Well, after a little research, apparently we did. Snarr Bros. landscaping has virtually the same address, and Murray Mowers website links to Snar Bros. Hmph.