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Impact Guns

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Business Details

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Phone: (801) 967-8144

Categories:
Guns & Gunsmiths, Sporting Goods

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03/16/2012
There is really only one Impact Guns location in Utah!

I went in to buy a sig 226 and they only had one in stock. It was the display and kinda nicked up from customers racking it and dry firing. So I asked them if they could order a ""factory new"" one, they said no problem and told me it could be any where from 3-10 days before it would arrive. I received a call from them in just 2 days, I went in to pick it up and I was so busy that night I wasn't able to take a l... view more

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06/14/2011
Never expected Scam...What happened to IG?

Ordered firearm online which stated that gun is in the stock and ready to ship. Following day I called to inquire on status of the order, when the sales rep told me that info is wrong and that gun is on order and expected within 10-12wks. I knew something was not right, so i called the following day and spoke with different sales rep. They told me that here are guns in stock and ready to ship. After I reminded her ab... view more

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02/09/2011
UH........ How long?

I have been going to Impact for a couple of years now and have had a so so experience each time. The only reason why i go there is because it is close to my house and i don't want to drive any where else. I decided i want to put some tactical lights on my glock 23 and glock 19. \r I went to impact they said they were out, but they could order me some. I paid for them and the guy said they will be here in 5 to 7 busi... view more

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12/16/2010
STAY AWAY - WORST -Brian incredibly rude and unprofessional

I had the worst experience with this company. I ordered from them online. Three weeks later, no order and no information about when I would get my order. I called in and was told that I ""may get my order in 2 weeks or so"". I asked Brian to find out more information by calling his distributor and he tried to tell me that it was impossible to call his distributor to find out when he would be getting the order in -... view more

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10/29/2010
Awsome store and people

I took my wife in to get a pistol and the staff there was just awsome. They got her set up in a weapon that she feels comfortable using and thier layaway plan was perfect for our budget. Cant wait to put one on layaway for me! Great job guys!

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10/06/2010
Outstanding Company - Outstanding Products!

This is by far the most efficient company I have experienced in years. I ordered three of the same item, one was back ordered and they provided me with the option of cancelling my order for any back-ordered items. I was informed when the items were back in stock and I received them in just a few days at no cost. I am extremely satisfied with my purchase and I will be doing business with them again!

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10/05/2010
Great mail-order company. Quick customer service

I ordered a couple parts and noticed I placed the order for the wrong threading on one of them. A quick call had the issue corrected and was answered immediately. Getting a real person on the phone is usually a hassle with most online dealers, not so with Impact.

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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10/04/2010
Great Experience

This was my first time ordering from Impact Guns. I ordered a couple magazines for my Browning Buckmark from them because they were 30% cheaper here than anywhere else I could find them. Ordering was very simple and quick. I actually ordered more stuff from them today right before writing this review.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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10/04/2010
Great Service

This was my first time ordering from Impact Guns. I order a new ruger mini 30 rifle. They had the lowest price I could find anywhere on the net or in local gun shops, plus it was FREE SHIPPING. Gun arrived in only a few days. I will always look here when shopping. Great service, price, and shipping!!!!!!!!!!!!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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10/03/2010
Good First Experience

I just bought a Glock Field Knife from them via their website. This was the first experience I have had with Impact Guns and it was very favorable. The price for this item was very competitive with other on line retailers and the shipping was very reasonably priced considering the item was shipped from Utah to where I live in CT.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Impact Guns

4075 W 4715 SSalt Lake CityUT 84118

(801) 967-8005

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Impact Guns

4075 W 4715 SSalt Lake CityUT 84118

(801) 967-8005

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