EVERY GROOMER knows that u DON'T shave ANY HUSKY hair unless it's a medical emergency! call the shop & she said that Denice isn't in, she'll be back in 30 minutes, she'll call back.30 minutes,nothing,an hour,nothing. I call back FURIOUS asking for Denice she says that she has gone home? SHE WON'T COME BACK. This guy gets on the phone, asks if I can bring my dog in so he can take a look I say okay. I bring her in I'm very pissed off & I restate what I have been saying repeatedlyon the phone, he tries to fight back with me saying my mom asked for a groom & a cut. IF my mom had asked for a cut, DENICE should've INFORMED her that you DON'T WHICH SHE DID NOT DO.I demand a FULL refund & the woman who did this to come down & give me an explanation!". He said, "you want me to call her & have her come all the way from 3800 west for this?" I began to refuse anything from them & all he said was, "I'm not going to do anything you can get out of my shop". PLEASE keep your fur babies away from here!