BEWARE- If I could give this zero stars I would. To start I wanted a salt water set up. Going to Fish 4 U was the only store close to my house and I had high hopes that the employees could help me get everything I needed for a setup after the one I bought on KSL was a POS. First off I spent over $3k on the tank, stand, sump and lights. Being a beginner in the saltwater fish world and was told they are very hard to keep maintained I went in with high hopes their knowledge in the matter would make this a breeze. WRONG. They sold me a fresh water aquarium tank with a sump refugium that hangs over the side of the tank. Bulk head fitting was cracked in the first kit we got, took it back and owner said there was no way that it could have cracked. Told him that we didnt crack it, it was already cracked in the box. Finally replaced part after a lecture from the owner of how impossible that was. Sold me a light knowing that it was going underneath a hood to the setup. Light melted. Went in and talked to the owner and he said he could not take it back but could give me a 80% refund?? So they dont back up anything that they sell on equipment. Another problem I had was the light for the sump went out a week after I bought it and when I took it back in the box they asked me for the receipt and he said "ya these have a problem with going out for no reason, they're not good lights" and had to call the owner to ask if they could replace it. Really? Your selling things that you know are defective? Now let me just say this has all happened in the course of 3 months, everyone there knew who I was and what my setup needs were I mean I was in there ALOT. If I am spending over $3k in a day for a setup not to mention fish, rocks, food and chemicals on top of that dont you think you could honor my purchases by replacing things that melt, malfunction or break on your sale? I am soo upset that I am being sold freshwater setup items for saltwater needs. This sump hose has leaked all over the floor after a second replacement of the bulk head fitting was replaced.
DO NOT SHOP HERE. If you want quality equipment and knowledgable salesmen go somewhere else. No one in the store is on the same page as far as care and maintenance goes. They have completely jaded me by selling me cheap equipment that ruined my experience,