Diamond Tree Experts
3645 S 500 W, Salt Lake City, UT 84115
Diamond Tree Experts Inc
Parking: Lot, Self, On Site, Free
Wheelchair Accessible: Yes
The estimator that came out was very professional and knew what he was talking about. I felt very safe with having my tree work done by Diamond, my trees were in good hands! They kept me up to date during the scheduling process and I even got the day that I requested. The crew arrived on the day did the work to my expectations and cleaned my yard better than it was when they arrived. The only thing I may have to say is that they were quite busy, almost a month out from when I got my bid done, I guess now I see that's because of the great work that they do! We will definitely be using them in the future!
Diamond Tree Experts, walked off the job. I have a tree I needed removed from my yard and requested an estimate; they came out and bid the job ($2000). A month later they called me back and said they would give me $500 off because they were looking for work. I contracted with them at that point and set up an appointment to get my tree removed in a month. The day they came to do the work, I meet with them and discussed the tree. I then had to leave for work. 2 hours later when I came back, they were gone all the equipment was gone and they had walked off the job without even touching the tree. I did not even receive a phone call explaining what was going on. When I called their company I was put on hold for 10min. I was then told the estimate would call me back and explain. The next day I called again and was finally given the estimators cell number still had not received any explanation on why they walked off the job. 4 days after they had told me they would take down my tree, I got the call telling me they were increasing the price to $3000 but because they felt bad would take off $500 again. Needless to say this was $1000 more then they bid the job the first time. Do not use this company!!!! Diamond Tree Experts is a very dishonest company, and a waste of time and energy. Needless to say we went with a different company that kept their word and came and did the work the day they said they would.