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Canton Village

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CLOSED NOW
Today: 11:00 am - 10:00 pm
Tomorrow: 11:00 am - 10:00 pm
Years in Business icon
21 Years
in Business
BBB Rating icon
Accredited
Business
(801) 531-1111Add WebsiteMap & Directions368 E 100 SSalt Lake City, UT 84111Write a Review

Reviews

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JS
Joseph S.
Edited: 02/23/2017
Overall
Phone manners need improvement

The food is good but kinda pricey
I like the C dinner for 2 it runs about $13 PP that incldes tip
the order taker is always in a big hurry

LD
Louis D.

09/13/2015

Overall

Thank you that was the most delicious food. I had it delivered and the service was timely and the food 1 st class.Mei Wei shipin

KK
Kyle K.

06/13/2015

Overall

I wish I could give this place less than 1 star. Subpar ingredients, horrible flavoring just downright nasty and barely edible.

JF
Jared F.

09/25/2014

Overall

Wish I could give them less than one star at this point. I have been here before and it seemed like they are generally good service and nice people but I just had the worst experience of all time with customer service. I placed an order that amounted to $45 and had it set for delivery. Upon delivery we realized that some of our order was missing. This is not a big deal usually, as they would just bring it out/credit us. Unfortunately that is not the case with this restaurant.



According to the man I spoke with on the phone, who is also their delivery man, the policy of their owner is to automatically assume that the customer is lying to them or scamming them in some way. I repeatedly told him that I was not trying to scam him but that we honestly did not get our complete order. Why would I tip them and pay $45 only to turn around and try and scam them in some way?



The delivery man said that this is their policy and they get a lot of complaints so I asked them if their complaints are specifically about this policy and he said yes. (Maybe change your policy then??) The delivery man even agreed that the policy is ridiculous. After spending 20 minutes on the phone (mostly with silence coming from the other end as the guy "did not know what to say") I decided it was no longer worth it.



I would definitely caution against giving these people your business. Their food is OK (though probably overpriced for the quality of it) but if your order is messed up you will be stuck with paying for stuff that you don't receive. I will be filing a complaint with the BBB as well, but hopefully you stay away from this place on the basis of their abysmal business policies.

ericsonjosh

08/06/2011

Overall
i ordered for a delivery via t...

i ordered for a delivery via there map online I was in the "free " area when the guy arrived after almost 1.5 hours of waiting he tried to give me cold food and charge me a delivery fee... my recommendation ... never eat or order from here due to the fact the gentlemen delivering my food was supposedly a manager and he was wanting to argue with me right on my front porch

hee444

10/02/2007

Overall
Bad customer service

Food was not good and customer service was even worse.

Details

Phone: (801) 531-1111

Address: 368 E 100 S, Salt Lake City, UT 84111

More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
mastercard, amex, visa, all major credit cards, discover
Price Range
$
Neighborhoods
Central City, Downtown Salt Lake City
Categories
Other Information

Parking: Street, Free

Price Range : Below Average

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