I spoke to a man over the phone. I needed a part for a Murray riding lawn mower, Model #247429. He said they stocked no parts for them and he nothing about that mower.So I quoted his Internet ad to him, "Big or small, we serve them all" which suggests they are experts on the matter. He slammed down the phone. I call him back and asked if he really did slam it down or if was an accident. He said I was "testy with him". After a short exchange he told me to go somewhere else. ---But the story doesn't end there. After writing this review I called back with the intend to telling them about the review. The man apologize to me, gave me a good reason for what had happened and said he would be glad to help me out. I accepted that apology. I felt it was sincere. So I've given them my business. Now I'll see how we do with the part after Labor Day when the parts supplier is open.
From Business: Sears Appliance Repair has over 6,800 trained technicians providing both product maintenance and repair solutions. Our techs are industry trained, well-respected an…
THE BEST MECHANIC EVER!!! I am actually reluctant to write this review since I'm afraid if too many people find out about how exceptional Gaylen is and how reasonable his prices are he will no longer have time to work on my cars. Gaylen is the ONLY mechanic I trust! His quality of work is outstanding, his turnaround time is speedy, and his prices are actually too low. When I mentally estimate the cost of repairs I always come in about twice as much as what he actually charges. And he's as honest as the day is long. I trust him implicitly. I stopped asking for quotes a long time ago since I know he always does quality work at a (more than) reasonable price. But, please, please don't use him ... I really don't want anyone else to find out about him.
EXCELLENT SERVICE!! This is a 1st for me!! Single woman with lawnmower problems... ugh! I only realized this late Saturday afternoon while I'm looking at my overgrown yard. I took my mower in for service Monday 10 a.m. expecting a 3-4 day service which is what was quoted. They called me at 12 noon SAME day & said it would be ready by 3p.m. that SAME DAY!! Yippee!! Very efficient service. QUITE satisfied & will take my snowthrower there for seasonal service too!