Village Cleaners does a good job. They've always taken care of every problem. Over the years I've had one or two things happen like a lost shirt--usually happens because they give it to the wrong person who doesn't bring it back--but they have given me a reasonable credit for the lost item. However, I've never had a laundry that has lost a shirt agree to pay full price for one. Even on my custom shirts they only pay a portion since they consider it as used and depreciate the value. Before I went to Village, another major SLC cleaner lost a shirt or two multiple times, and I never got full value. It's frustrating but that's the business, so I'm not sure why Sonny thinks they would completely replace a shirt for him, when they none of the laundries I've ever been to will.
Best cleaners ever!!! They are very flexible and have the best customer service. They replace shirt buttons for free so it's always a plus. One time I needed a suit cleaned by the next day and they had it all nice and ready when I got there the next day. Also, the most important part, they have exceptional quality.
I love this dry cleaners! The store owner, Leslie, is amazing; and I trust all of my dry cleaning to this location. Best cleaners I have found in the city.