This store is so much fun! they always have the newest and best products at reasonable prices. The staff is friendly and always ready to help. I bought a HDTV and they delivered it to my house and mounted it on my living room wall, everything went like clockwork. I am a rewards member (its free) and they give me great coupons all the time.
I expected they'd hassle me when i returned a pooped-out digital TV converter. I had the original box, but no receipt. They let me exchange it ... no questions asked. Quick and easy. Customer service has improved a lot over a couple years ago, when it sucked big time.
If looking for DVD's Best buy has a great selection. They most always have some really good prices on movies. I don't shop Best Buy for Employee know-how. If I am going to make a purchase I research internet first. Best Buy is a great place to get hands on use.