I have never been treated so great, as I am when I shop at this store. Jim (store manager) is AWESOME!! He works side by side with his staff,you can find him all over the store even giving the person who is working the gas station a break.He is very hands on, which in my opinion is terrific, his staff seems to really like him He is always smiling all the time, he's a great man.I am very impressed with David (produce dept.) he is always friendly, happy and smiling,very personable and funny man. He is very knowledgable with all of the produce items, where they come from, how to cook them, what you put them in , weather it be soup,salad or enjoying it raw, He's wonderful!! Tyran is super woman!! That woman can do anything, she is able to work in any and all the departments. I saw her working so hard for days to get customer's to sign up for the 'new' fresh value's card, she is always smiling and happy. I normally go to Smith's in mid-morning or early afternoon and enjoy that time frame. But... I have gone into the store after 5 p.m. and did not like the evening staff. They dont smile, acknowledge your presence or for that matter speak to you.There is a male customer service manager, who works the evening, he may be of middle east desent, he NEVER EVER smiles, never asks you if you need assistant's, doesnt even acknowledge!!! POOR POOR customer service. So I prefer to shop in the morning, mid-afternoon, where the WONDERFUL staff is... From the pharmacy to the deli, to the bakery and meat dept, THIS STORE ROCKS!!!!
This is a wonderful experience. Really greatest prices in the entire area and produce is THE FRESHEST. The non-organic is exceptionally fresh as well as the full selection. The weekly specials are always superior to local supermarkets. Their roasted chickens are fully cooked(no pink joints) and tender and juicy. Their meat selection is high quality and their seafood is quality at a great price. Lamb at the most reasonable price and available throughout the entire year not just Springtime.
it is so great to see a great service by ladies at the counter. however the butcher needs to work on his attitude. my mother, an elderly lady was there today and she was shocked by how rude the butcher was. she is small and the butcher made no effort to make sure she could reach what he was passing. he basically slapped the meat on the inner shelf so she couldn't reach and walked away when she was still not finished with her order. so insanely rude!!!