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Enterprise Rent-A-Car

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Business Details

59

years

in Business

WE'LL PICK YOU UP
Hours:

Regular Hours

General Info:
Pick Enterprise. We'll Pick You Up.®
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Services/Products:
With the largest fleet in North America and a great selection of vehicles, Enterprise has it all. Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Salisbury, MD. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.
Brands:
* Economy to Premium cars * Luxury cars
Payment method:
amex, discover, master card, visa, diners club
Associations:
BBB,Better Business Bureau
Categories:
Car Rental, Truck Rental, Automobile Leasing, Van Rental & Leasing

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Reviews

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05/12/2015

Overall

Always a pleasure to work with the staff here. Super friendly and will often go out of their way to assist customers when planes are running behind! Great customer service!

03/12/2015

Overall

The staff at Enterprise Salisbury Airport as always friendly, courteous and knowledgeable. Their cars are well equipped an the rental process is easy. I will continue to rent from Enterprise!

11/04/2010

Overall
THE WORST CUSTOMER SERVICE

Needed to rent a car before the insurance company I was dealing with could give me one. I made sure to find out that I was going to be reimbursed. After having the rental for a week I was told I was going to be reimbursed all but 100 dollars of the amount I put down. Which is understandable for a security. Once the insurance company took over payment, I was lead to believe they were covering everything including the full coverage insurance that I had when I rented it. But I was never reimbursed any of it. Three weeks of having the car I finally took it back. Come to find out that I was only reimbursed $80, because I was charged for the full coverage daily. Went into the office to ask them what was going on and the GENERAL MANAGER (whom I was dealing and speaking to all along) told me "Oh well, You were the one who signed the contract." I asked for the area manager's number to let him know of the poor customer service, called and left a message and I never received a call back from him. This was by far the worst Enterprise I have ever dealt with. I am never going to give any Enterprise my business again.

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Enterprise Rent-A-Car

5485 Airport Terminal RdSalisburyMD 21804

(410) 677-3810

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Enterprise Rent-A-Car

5485 Airport Terminal RdSalisburyMD 21804

(410) 677-3810

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