Find a business

        Saved to Favorites

        (503) 362-4883Visit WebsiteWrite a Review

        More Info

        General Info
        We are a Family owned HOT TUB. Pool and service Company located in salem. Oregon. We are dedicated to providing an exceptional shopping experience to ALL of OUR customers.
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (503) 362-3457

        Phone: (503) 362-2521

        Fax: (503) 362-3457

        Services/Products
        Hot Tub Repair.
        Payment method
        financing available, amex, discover, master card, visa
        Other Links

        http://www.hotstuffspas.com

        https://hotstuffspas.com

        Categories
        Spas & Hot Tubs, Spas & Hot Tubs-Repair & Service, Spas & Hot Tubs-Wholesale & Manufacturers, Swimming Pool Construction, Swimming Pool Repair & Service
        Other Information

        Services: Hot Tub Repair

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        SP
        Sheenah P.

        06/27/2020

        Provided by Superpages
        Overall

        BEWARE! They will charge you a 25% restocking fee for ANY return! Even with 3 days of purchase. I bought a Sand Filter off their sales floor that they had just taken out of the box - last one! Found our power outlet was bad, not our pump and went to return their pump. It was still in my vehicle where they loaded it and they would not take it back without charging me $150! Their policy was not mentioned when I purchased it, on the receipt or website. It was on a piece of paper on the counter with a whole paragraph of other information. The owner told me they get a few calls everyday asking for pumps, but they would not even consider taking their pump back without the 25% restocking fee! Complete RIPOFF! I am filing a dispute with my bank and will sell the pump to someone who needs it!

        Helpful(0)Flag
        RP
        Richard P.

        09/18/2019

        Overall
        Selection
        Service

        Fantastic company to deal with! Excellent! Fionia went above and beyond in her repair of our spa today! Not only did she repair our spa, but she made sure everything else was working properly. We are not used to a company that truly takes care of their customers like Hot Stuff Spas & Pools does. Thank you very much! We are customers for life!

        Helpful(0)Flag
        CH
        Cathey H.

        10/08/2018

        Overall
        Selection
        Service

        Ordered our 1st Spa
        We're 65 and 68
        They say it's never to late!
        Thank you for answering all our questions and what we wanted. Very friendly. The store has so many in stock. No pressure on sales, for our budget. Love the swim spa in store. All the chemicals in stock as well.
        Great place to get our 1st Spa. Thank you very much

        Helpful(0)Flag
        SA
        Shannon A.

        03/30/2015

        Overall

        I had hot stuff spas and pools come to my home as my pump wasn't working. They told me I needed a whole new panel for 600 bucks plus there 72 dollar estimate fee. I gave it to Blackhawk from Falls City and they took my pump out and fixed it for $248. Not only that they told me taht the pump wouldn't even turn on. When my husband came home from work he plugged it in on the side and the pump did work just not properly. They are rip offs and shouldn't be in bussiness. Tried to get my $72 back but no go. Wouldn't even discuss it.

        Helpful(0)Flag

        Details

        Phone: (503) 362-4883

        Website: http://www.hotstuffspas.com

        Suggest an Edit