hired Scott to install my 27' round, above ground pool in July. It was installed about a foot away from my existing deck. I mentioned this to his installers as they were putting it in and they told me everything would be fine. Well, it wasn't. My pool liner, after being installed, had several wrinkles in it as well. I called Scott and mentioned all of these issues to him and was met with resistance. He came out to my home and decided to put a piece of plywood between my deck and pool a...view mores an answer. After 2 months the plywood was pulling apart and lifting at the sides. I called him to try to get him to fix this problem permanently however he continuosly blew me off for the next 2 months. After coming back out to my home and seeing just how bad the problem was, he agreed to take the pool down and put it back up but then would only pay for one drop of water even though I originally paid for two. He insisted that I agreed to only have him pay for one which I did not. Who would do that? When I tried discussing this with him via text he told me to stop texting him because I was harassing him and obviously I would never be happy. The story is much more involved but let me just say that I found him to be difficult to work with, and did not want to accept responsibility for the poor job that was done. I would not recommend him to install a kiddie pool, let alone a big pool. Also, after speaking to a water supply company recently, they advised me that he left another customer hanging who had a leak after her installation and when it was brought to his attention he got very angry and lashed out. Obviously he does not handle being confronted when things don't go well in an appropriate mannerview less
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- General Info:
Over 28 years serving NH,Ma and ME withfull service installations,repairs and pool site landscaping.
- Extra Phones:
Phone: (603) 483-8802
I chose to go with these guys after a lot of research. Made an appointment to have them come measure my pool. Left work early, didn't cook dinner while waiting and they didn't show up and I called three times and still day later no response or anything.
I had the liner of my 18 x 36 inground pool replaced by Scott and his great crew at Poolscapes. They did a fabulous job! It's a self- cleaning pool with multiple drains and jets so it was quite involved but they had everything finished within two days. The cost was very reasonable, less than I expected, everything was done on time as promised and his crew was professional and courteous at all times. Because I was partially filling it from my well, the filter couldn't be started until a...view more day or two after they were finished. When I called Scott to tell him we were ready to get the filter started, Sam was there within two hours, and, it was Memorial Day! The actual holiday! I couldn't have been more pleased with Scott and his company and would recommend them highly!view less
Marc and Sam from Poolscapes did a meticulous job replacing my pool liner, and installing the skimmer and return. They were done in less than 1/2 day even though having to disassemble quite a bit of the upper portion of my pool due to the type of liner I had been supplied by a pool store, vs what I had previous (channel lock type). Everything was perfect when finished, and not a single wrinkle can be seen. Well done and I would recommend them to anyone seeking a local reputable pool co...view morentractor.view less
Just had a 15 X 30 oval pool installed by Scott. This would not have been accomplished without his expertise, guidance and knowledge. He is professional and only a phone call away should we need any advice. He made sure to come back after the installation to explain everything to us. Very pleasant experience working with him as contractor. Would highly recommend him! Kathy, Salem, NH
Scott from Poolscapes is wonderful to work with - he treats his customers - with respect and has incredible product/project knowledge. I felt like I had known Scott for years after just 15 minutes working with him. I also believe you can tell a lot about a contractor by the way he treats his/her team - and Scott was top notch - providing clear direction and oversight - again - with great respect. He installed our 12x17 above ground last fall perfectly - and took great care of our pr...view moreoperty in the process. Highly recommend. Looking forward to his help with our first opening!view less
AWESOME POOL INSTALLERS!!
Well let me start off by saying Scott from Poolscapes is a very professional bussiness man. I called Scott he came over to look at property and gave us a estimate. We accepted the estimate, within 3 weeks he showed up with his crew and I could not belive the work these guys did. He installed our 24 ft aboveground pool in about 4 hours with 3 guys. The workmanship and detail these guys do is fabulous without a doubt it was worth the wait!! Also I called Scott ...view moreabout a dozen times asking questions and he returned every phone call I will say that he is our pool guy for a very long time thanks guys!!view less
Poolscapes installed my 18x33 aboveground pool and it is flawless. The owner Scott was very knowledgable and professional. He had a long waiting list and I can say without a doubt it was worth the wait for him to install the pool. I would highly recommend this company.