For starters, the lady at the check-in desk in the E.R. was rude to put it mildly. She also ignored me when I asked her a question because I wasn't standing directly in front of her. Then, after moving to be directly in-front of her, she looked at me like I just asked her to recite the Hippocratic Oath to me. I only asked if I was allowed to change the channel on one of the t.v.s in the E.R. waiting room. The wait time from tri'age to a procedural room was 1 1/2 hours. Once taken back it was another 1 1/2 hours before treatment was administered. And besides the triage nurse occasionally walking by mumbling something there was no other indication of what was going to happen and when. Then, because he was given the wrong information, a nurse comes and demands that we leave. Wow. All in all I am disgusted at the level of treatment and will NEVER come back to this hospital.