I rented a vehicle for the weekend and had a very good experience. First of all, it was easy to book online and the price was excellent. The staff was the friendliest that I have encountered at any car rental. "Q" is the worker who helped me when I picked up the vehicle. He was friendly, quick, efficient and very helpful. When he realized I needed to park my personal vehicle for the weekend, he actually walked down the block to help me find a parking spot. Who does that? When I returned my vehicle the worker was Dave. He also was friendly and very professional. I appreciated that I was not treated rudely when I declined upgrading or other add-ons as has happened to me at other car rental companies. Overall it was a very positive experience and I will return to this location the next time I need a rental and I'll surely recommend it to friends and relatives.
My experience was okay. I was treated respectfully and the young man that rented me the vehicle, I believe his name was Jared, allowed me to switch vehicles initially to a nicer car b/c the first car had a bit of a strange odor. My only complaint is that the location is a bit busy, so you might have to wait a little while to be waited on. Also, I was greeted when I arrived, so I felt a bit ignored upon arriving both times.
I reserved it online. Everything went smooth. No issues. When I went to pick up the car I was in and out in no time. The staff was polite and friendly. I was driven home after the car was dropped off. Will rent from them again.