Following a snowstorm here in the area, I needed to get to urgent care for a sinus infection and ear infection early one Sunday morning. After going to one closest to my house that was not open during it's scheduled hours I googled another clinic and found this one. As soon as i walked in I begin to fill out paperwork and was immediately taken to a room before I had even finished the forms. The room had its own TV to pass the time while I waited. The first doctor I saw was very personable, friendly, empathetic, and easy to talk to. Soon after I was visited by the physician and his assistant who gave me an exam and asked questions about my symptoms. He was very thorough in explaining to me what he was seeing and finding during my exam. He gave me his opinion and recommendation for my treatment and answered the questions I had. It was recommended that I have a shot. I am very afraid of needles and began to have anxiety. When the next doctor came in to administer the shot I let him know of my fear and my anxiety. He was very empathetic and did a fantastic job of calming my nerves and putting me at ease. He told me it would be over before I knew it. As I was looking away I barely knew it was going to happen when he did administer the shot. It was the best way I have ever been given a shot because I was actually comfortable as he engaged me in other conversation to distract me. All of the staff that I encountered was very professional and definitely let me know they hoped that I would feel better and would do what they could to help. This was hands-down one of the most efficient and pleasant doctors office visits I have ever experienced. I would recommend this clinic to anyone in the St. Louis area as well as I would myself return for treatment if needed.
Love it here. The girls are very nice and inviting. Totally made me feel at ease. I too have read the reviews before coming in and now i have no idea what anyone is talking about. I worked as an esthetician and have learned that you cant make everyone happy. Its unfortunate but if you are a busy business like the one i have worked at you are bound to get a few bad seeds that want to do nothing but slander you. I hope these reviews dont deter people from coming here because not only is it a great deal but you'll love everything about this place. A few suggestions: come on time, they are thw only ones working there so they greet you, check you in check you out and do the treatments, i feel they need a receptionist but they do a great job either way. If you are late you cannot be mad it is your fault not theirs. Second:pay attention to what they have to say. Anyone that wants laser hair removal done should do their research. It will take more than the 6 you get with Groupon. They give you until the end of your package to add more for a great price. I was not sure myself but they weren't lying i needed more. If you dont it will be patchy. But again they tell you about that in the beginning. Third: the place is super clean. When i go into the room there are always fresh linens and thw girl used these sanitary wipes on everything. Fourth: i have been to two other laser places before here and you all wont believe the deal that you are getting here. Even with the extra sessions. So to all the people that are so unhappy here good luck not paying 10 times more for maybe not the best results or maybe the same results. P.S I left this on the yelp site too, but it looks like yelp only post mainly negative reviews :(
This Urgent Care office has become my go-to dr's office for immediate healthcare. I have a myriad of complex health issues I'm dealing with, which at times need immediate attention in addition to my regular dr's appts. The staff at this office are kind, caring, compassionate and utterly professional and knowledgable. They are very efficient and fast with their services - there has never been a time I've waited in their waiting room, I've always been taken back to a room and assessed immediately. No longer do I worry about making a drs appt when sick, I just go here. With their 8-8 hours, I know any day of the week I can get fast effective care. Most recently, I have a sinus infection also causing breathing issues. They had me on a breathing treatment immediately following assessment, quickly did a lung X-ray and assessed. I was quickly breathing much easier, and left a short time later with medicine in hand, as they knew I was in a time crunch. Beyond this, several months ago my boyfriend was having a serious heart attack. We didn't know, altho I strongly suspected, what was happening. I called ahead and let them know what was happening symptom wise.. They said to get him in immediately and they would have everything ready, which they did. They rushed him back and onto an EKG, confirming suspicions. They then immediately called an ambulance, and called over to St Anthony's across the street, who then rushed him immediately into treatment. He was out of surgery before we knew it. They literally saved his life with their quick action.i can't speak highly enough of this staff and office for urgent care needs. I highly recommend!