I'm sorry to see all the negative experiences for both this place and the patients. For me, polite staff. I can tell they're doing the best they can with the daily stressors they put up with throughout the day. They're constantly busy and getting hounded. Even by occasional irate addicts coming in unannounced needing their medication right then and there literally screaming at the staff. My doctor is excellent and never rushes me except for maybe one out of the 10 times I've been considering how awful I am with arriving on time. The waiting room could be updated to have a better atmosphere while waiting for the appointments to feel more comfortable, but besides that I have always been able to get refills when needed and they are especially accommodating when you simply respond in a calm and polite manner even when they may seem overwhelmed to the core. A little understanding, smile, "have a great day!" is a magical tool for people especially when you have no idea what they have already dealt with that day. I guarantee that little positive moment in their day will reflect on a better outcome of their work performance and they may even remember you next time and remember that you are a pleasant face to see have come in.
1600 S Brentwood BlvdSaint Louis, MO 63144
From Business: The Retina Institute specializes in diseases and surgery of the retina, vitreous and macula. With more than 50 years experience, the practice that forms the core of…
1600 S Brentwood Blvd # 800Saint Louis, MO 63144
I have 2 sons and we have been going to Dr. Matt for about 5 years now. We were very attached to our previous pediatrician, so we he announced he was retiring, it was a big deal to find someone with similar philosophies on health and wellness...and someone we could trust. Dr. Sherman actually recommended Dr. Matt. And we have been very pleased from day one. It is a larger office, but the staff runs a tight ship and everything is always organized. My boys were not infants, so my appointments and questions have dwindled over the years, but Dr. Matt and their staff is always very attentive. My boys ask - why do we drive all the way from IL to see the doctor? Well, when you find someone that doesn't push medicine, but is practical and you trust, you just don't choose to go somewhere else.
Dr. Galie was pretty much on schedule and her bedside manner was good. She took the time to listen and was understanding of my condition. I felt very confident with her assessment and advice. I also appreciated her office staff and the work they do. I had forgotten to ask a couple questions. I called the office and was connected to a norse, Mary, who was friendly and helpful, answering my other questions. I recommend Dr. Galie's office when you need help. Tripp F.