5.We used US Van Lines because they were very flexible in working with us. We weren't doing a typical move. We were switching homes in the same building, two large households with lots of things that needed to be coordinated and done at the same time. They gave us a very reasonable quote and were willing to divide the costs. There was confusion when the workers first came in the morning. They came a little later than we thought we decided on. They seemed to not understand what was going on (thought it was one household, not two) and were a bit overwhelmed. They didn't bring the van we were told they were going to bring (for staging), and comically, one worker literally ran off before starting because it was too overwhelming for him. To US Van Lines credit though, the owner brought a new worker in a short time while the others got started. They worked hard, fast and very well. It all went very efficiently (used the sidewalk for staging) and without any damage or scratches. Not a single complaint or unnecessary break. They got the whole thing done in one day (they thought it would take part of a second day) and the cost was under what we were quoted. They were supposed to quote us two prices (one for the upstairs and one for the downstairs households), and hadn't. But we worked that out among ourselves. Overall, very good workers, very fast service and very good price. Because of the small glitches (which in the end didn't actually affect the performance), I'd probably give them a 4.5 if I could.
This was the first time I've used movers, so I was a little nervous about allowing strangers to handle and move all of my stuff. I was concerned that the cost.. I called Us Van Lines to find out everything about the move. Chuck came to discuss and provide quote. He studied my belongings and prepared a list and estimated that it will tahe about 3 hours for the move and will need 2 guys for packing, Loading, and unloading and will cost me $350. I thought the cost was reasonable and I fixed up with him. That really did not reduce my nervousness. On the day of the move these guys came on time and quickly started working. Boy they were fast and careful in their work. I was feeling better. After reaching my new abode, they asked me to supervise the arrangement and again quickly started unloading my stuff and bringing them up. I was telling them which stuff goes where, and it was done. These guys were really professional. Thank god my nervousness proved wrong, because the move couldn't have been easier, and the $350 or so that I paid proved to be worth every bit for what I considered to be A LOT of stuff. And I would really encourage you to use Us Van Lines . I was so pleased that I'm using them again next week to move my stuff out of storage and into my new apartment.
I recently moved with US Van Lines and had an excellent experience. Most aspects where I had struggled with previous movers were such a breeze with them...I didn't know this was possible. Right from scheduling to initial estimation visit, Chuck was a pleasure to work with, very honest and up front. When our closing date was delayed at the lenders' end, he even helped reschedule the moving date to a couple days later at our desired times at no extra charge! The moving crew, headed by Tim, arrived right on time and ready to move. We had chosen a 'full service' move which included both packing and moving...the crew was extremely adept at packing items quickly and appropriately. The icing on the cake was that the crew finished much earlier than the initial estimates...and at a cost of $100 below the initial cost estimate!! Unheard of... In retrospect, though, if I have to point out any minor improvement areas (yes, they were great, but can be better!), one, they can arrive with better and sufficient boxes (they almost ran out at the end and had to adjust) and two, may be take a couple extra seconds to label boxes better so unpacking is easier. Overall though, I would definitely use US Van Lines again for my moving needs in the future...good job!
I just moved and used US Vanlines to move me. They know what they're doing and they're quick about it. Services range from packing for you and moving you and unpacking to simply moving. It's much cheaper to pack yourself. You pay by the hour and of course will have to pay for all the materials they use. I don't know how costly it would've been if they packed me, since I did 90% of the packing myself. The guys and the supervisor were really nice. My move was fun! They brought in extra wardrobe boxes to throw the few loose bags and coats I had and didn't charge me for it, which was nice. They showed up at 8:30am and left my new apt at 12:30, completely unloaded. So, this move was very fast and required little manual lifting on my part, which I liked since I didn't have my usual cadre of friends helping me move like I have had before. The price was pretty fair (144/hr for 4 people) and they are quick. I was quoted much higher rates (and some lower), but the time-slots for the lower rate was filled up. For local-area moves I'd recommend a hourly charge over a flat rate, and flat-rate for large/out-of-town moves. I'd definitely use them again.
Great Job and very professional. My partner and I had to move his and my apartment into a new apartment all in the past two weeks. Needless to say we had our hands full so it was very important to get the best movers for our budget. We got that and more with US Van Lines. They were able to schedule two separate moves within a few days notice. The guys showed up early, or on time, and they presented themselves in a very professional manner. They handled all of our items with the best care. Nothing was damaged or mishandled. They worked quickly, efficiently, and smartly. Most importantly, they listened to and followed any of our moving concerns and instructions. They offered great stress relief from the rigors of moving. Great job overall from the front office to the guys in the trucks. This was our first time using USVL, and we were not disappointed. They will definitely be the first moving company we call for any big moves in the future, and we encourage anyone else to do so.
Tim and his crew Frank, Igor, Otis recently moved me. The guys arrived on time (actually a few minutes early) and took care of everything (packing as well as moving.) While it was more expensive than the other quotes I received, I knew that I was in good hands. You do get what you pay for. With some of the moving companies you never know if you can trust them not to help themselves to some of your goods along the way. The crew that came out for my move were well educated/well traveled, honest and worked hard to move everything without damage. The guys got everything to the new location in one piece (no breakage at all.) There were a couple of boxes which weren't marked or which had stuff from two different areas; but since that was the worst thing that happened I can't hold a little mistake in the rush to complete the move on time against them. Next time I need to move, it will be US Van Lines.
Who knew a moving company could actually provide an outstanding experience? Beth made my reservation and spent so much time answering all my nervous questions (having had bad moving experiences before), without applying any pressure or making me feel rushed. She was simply there to help. Chuck did my estimate and was incredibly fast, helpful, and creative as I tried to figure out ways to make my move more affordable (e.g., which things I should take in my car vs. put in with the movers). Kem (foreman), Darrel, Robert did the pickup and did an amazing job. Wrapped every piece of furniture (I ve NEVER had that happen during a move before), helped me take down curtain rods, helped me diagnose the problem when my vacuum stopped working, helped me make sure I had loaded my car up properly (so things wouldn’t break). Outstanding experience. I already told all my family and friends to call these guys.
After checking so many moving companies on line I decided to use US Van Lines for my move from MD to Long Island NY, not just because they had great reviews but also because I saw few time their truck in my apartment complex so I trusted my neighbors too. My experience with the company was excellent, Shera was the Moving Specialist I was working with and she is helpful polite and very acknowledged, I have one bedroom set and few boxes to move but still moving in NY is not easy. My mover in Maryland and New York were on time and that was very important to me especially in NY where I had only 4 hours for the service elevator and parking the truck actually arrive 30 min earlier but that was not a problem at all. No damages I ended up paying $27 less than my quote I gave $150 but I was so happy and did not mind. Thank you US Van Lines for the Great service.
I've never used a moving company before, always stuck to a U-Haul, but the last time I moved, I scratched my grandmother's furniture, so when I was moving this time, I decided to use movers. I searched on the net, and decided to try US Van Lines. Great from the get go. Customer Service was very kind, and straightforward when it came to pricing. I got a deal because I chose Friday rather than a Saturday or Sunday. They called me the day before, to confirm. I had a two hour window that they would arrive, between 8 and 10 am, and they showed up promptly at 8:15. 3 guys, all very nice, and FAST. Did not take a break, and all in all the move was less than 3 hours. That included moving my HEAVY furniture from the 2nd floor apartment to the truck, drive time (1/2 hour) and unloading at the new place. I highly recommend Alliance. VERY VERY professional.
I've never used a moving company before, always did myself, but the last time I moved, I scratched my furniture, so when I was moving this time, I decided to use movers. I searched on the net, and decided to try US Van Lines. Great from the get go. Customer Service was very kind, and straightforward when it came to pricing. I got a deal because I chose Friday rather than a Saturday or Sunday. They called me the day before, to confirm. I had a two hour window that they would arrive, between 8 and 10 am, and they showed up promptly at 8:15. 3 guys, all very nice, and FAST. Did not take a break, and all in all the move was less than 3 hours. That included moving my HEAVY furniture from the 2nd floor apartment to the truck, drive time (1/2 hour) and unloading at the new place. I highly recommend US Van Lines. VERY VERY professional.