I live real close to this Gas Mart & I really like it. The employees are always very nice except for one. I don't know her name but I think she works part-time because I don't see her there everyday. When she is there it's usually in the afternoon. She has dark hair & always acts like she couldn't care less that she has that job. She's never friendly to me & always has an attitude. One day there was a customer in front of me, I don't know what he did that she didn't like(I personally didn't see him do anything wrong) but she made a face like he did something that made her frustrated. She didn't greet me, didn't thank me after my purchase, then I told her to have a good day & she said nothing. Personally, I don't think she has the qualities it takes to give simple satisfying customer service. Avoid going in there in the afternoons. The mornings & evenings are the times to go in there.
FIRST I WANNA SAY THAT THE CREW THERE ARE ALWAYS FRIENDLY ...THEY CAN CHANGE ALSO BUT THATS BECAUSE OF THE CUSTOMERS THAT ACK SO IGNORANT WHEN IT GETS DARK...THEY ALWAYS HELP YOU OUT . I KNOW THE MANAGER NICK WICH ALSO GOES BY ARAB FOR A LONG TIME . HE TAKES CARE OF THE NEIGHBORHOOD AND MAKES SURE HIS EMPLOYEES ARE ON POINT .. THEY ALWAYS BEAT THE COMPETITORS PRICE IN GAS AND I LOVE THAT THEY SELL EVERYTHING .. CANT WAIT TIL THEY OPEN UP THEIR KITCHEN ..THEY ALWAYS KEEP US COMING BACK ...UNLIKE CROWN MART DOWN THE STREET ...ATTITUDES FOR NO REASON ..BUT UNITED MART IS WHERE MY BUSINESS STAYS ...THEY HELP US SO WE HELP THEM
The service here was exceptional! Jim went above and beyond expectations. I pulled up (after shop hours) and he came right out and asked how he could help. I said I was having trouble getting my back license plate off because the screws were rusted. He said he would be happy to help me out, got his tool box and unscrewed the bolts for me. Then he put my new license plate on. Going forward, I will go to this Shell station for all my auto needs. Jim is a breath of fresh air these days when all you seem to get are workers who act like you are putting them out. Tell your friends!!!! :)