Happy Tails has great outside space but I was not impressed with the lack of staff interaction with the dogs and horrible inside space. I would like the company a lot more if the dogs had and indoor outdoor option and didn't have to be outside the entire day. The explanation given was the dogs usually prefer to be outside, but this past summer there were several days over 100 degrees and a few shade covers is not enough to keep the dogs cool. The staff member who gave the tour did not explain the process or the benefits of the business. I would never use this place for boarding because the crate system is not safe. The crates I was shown are similar to the style used at home but they were stacked on top of each other. The only indoor space for bad weather is where the crates are stacked. There was no room for the dogs to play. I would only recommend this company as a day care place on nice days.
I have been a customer her for many years. I go back to the 80's. I've purchased foods and other products. I have had my dog groomed and and boarded a dog there once. I have even done some training years ago with the owner and once with a guy the owner recommended for Schutzhund training. The owner allowed us to train on their property. I have nothing but good things to say about doing business with them.
I will never take my dog to any other place but kennelwood. The staff is great, especially Leo's trainer Dave van Garderen! Dave is beyond a skillful trainer, he is a world class trainer! He doesn't just train the dogs but makes certain they have the best care possible while at kennelwood. This place is the best and Leo loves it there!