Six Sanity-Saving Tips for Carpooling »
Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
Get ready for back to school while you have the time to do it. From shopping and haircuts to dentists and auto repairs.
If you see your airbag light on, there could be an issue that prevents the bags from deploying. Find out what's wrong with your ve…
I have routinely taken my car to Dobbs but only for routine oil changes and tires and have had no issues. I had always used the downtown location as I work downtown. When my car developed a brake fluid leak and consequently loss of braking I took it to a Dobbs right by my home (Dobbs at 9598 Olive). They said I needed a "complete brake overhaul" of my front brakes that included new rotors, new calipers, and new pads. They also said I needed 2 brake hoses to repair the leak. They said it would be $1100.00. Based on past experiences with brake repairs I knew that was outrageous. When I balked at that price he immediately said "because I am a regular customer" he could knock it down to $900. Knowing this was still outrageous and also knowing I had just replaced the pads and replaced both rotors less than 12,000 miles ago I knew something was wrong. When I questioned the need for new rotors the guy at Dobbs told me they were too worn to be turned. I knew this couldn't be true as they were less than a year old and had NEVER been turned. At this point I knew they were crooks and started looking for another close by repair shop. I found Henry's and based on the other review on this site I decided to give them a try. When they went to pick up my car Dobbs wanted an extra $40 for checking out my brakes. However they had also performed a state inspection which requires them to check out the brakes as part of the inspection. I probably would not have thought of that but Henry's called me when they went to pick up the car to give me a "heads up" reminding me that it was part of a state safety inspection and I shouldn't be paying for the same thing twice. The guy at Dobbs didn't want to refund it but finally did but couldn't have been ruder or a bigger jerk once he knew I was taking the car elsewhere. Henry's repaired my car and the total charge was $180!!!!! That included $40 for towing, a state re-inspection, and the repair of a rear brake light. They also told me my front brakes had 50% life left and the rear 75%. My calipers and rotors were also just fine and I only needed one brake line hose. My brakes worked great and I saved almost $800 had I left it at Dobb's. I needed my transmission fluid changed and on my next visit to Henry's I gave them carte blanche to fix whatever else needed fixing (potentially dangerous I know) and even though my Dodge minivan has almost 80k miles on it they only suggested a few realtively minor maintenenance items that I knew were long overdue anyway. I had asked them to change my plugs but they didn't as they checked them for free and said they were just fine! The work they did was GREAT! Bottom line, Jerry and Barry (owners) are great guys who are HONEST and believe in not screwing the consumer. I will be a customer for life and can not recommend this shop MORE highly. By the way, NEVER GO TO DOBBS -- EVER!!!!!!!!!
I have been every where trying to find a dealer to finance me on the truck I wanted to buy and I fell for the "Slap yo Momma" guy on the radio and it was a joke. Its not really a bank like the ad says and its a used car lot with old and high mileage cars. I was going to say hell with it and just buy a $3500 truck and make payments to my brother, he was online and found something about credit repair I filled out the online credit application at stlrebuild and within like a half hour I got approved. Barrett Henry is the person who does the credit at Don Brown. He is truthfully the best guy I have ever met just dealing with day to day transactions. I don't normally do much commenting online about buying stuff I felt this guy deserves some glory. I had some jacked up credit and he made it happen with 1000 bucks down. The only other deal that someone had offered me was for a 10 year old truck putting 2500 down and then I would have had to pay another 5000 grand NO WAY if you want a good deal and save yourself all the trouble of getting jerked around call Barrett Henry and be upfront with him worked for me.
The guys at B&B are very knowledgeable they are able to repair anything and don’t need a computer to tell them what is wrong. If you want them to repair something that is what they repair; they don’t require you to repair things that don’t need it just to guarantee their work. They do not discriminate because you have an older vehicle as well. Some places will tell you it’s not worth it…well it may be worth it to you. You may not have the money to buy a brand new car. They don’t charge you more than the work is worth. They don’t gouge you. As far as second hand parts…I know they have used factory re-furbished parts to help us save money but they were up-front about it. Auto Zone sells the exact same type of parts. I have had more trouble from Auto Zone parts than anywhere. I have never had to take my car back to B&B for anything they have worked on. They have never said they could not repair my car and they have always gotten me in-and-out in a timely manner. They have saved us several times, like the title says they are my heroes.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.