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West County Radiological Group strives to be the leader in providing appropriate, high quality, cost effective diagnostic imaging services which meet the needs and expectations of our patients.

Specialists in Imaging Excellence

Business Description
West County Radiological Group, Inc. was incorporated in 1969. It was led at that time by Dr. Thomas Maher, MD and the group provided exclusive radiological services to St. John's Mercy Medical Center in the West County section of Saint Louis, Missouri. Hence, the name. Over the years, as technology and the medicine of radiological sciences grew, so did the group. During that time we have incorporated other specialties, related to radiological sciences, into the group.  Currently, we have 35 physicians, a staff of 12 medical physicists and dosimetrists, 3 administrative managers, and 31 administrative billing staff. We are very grateful to be able to serve the patients and referring physicians at St. John's Mercy Medical Center in St. Louis, St. John's Mercy Hospital in Washington, Missouri, the Mercy imaging centers across the region, and Mid-County Orthopedics in Creve Coeur.
Hours

Regular Hours

Extra Phones

TollFree: (800) 449-6145

Services/Products
West County Radiological Group is a diverse mix of diagnostic radiologists, radiation oncologists, nuclear medicine physicians, medical physicists and dosimetrists. In 2006, the management team brought the billing operation for the practice in-house, hiring over 30 administrative staff to date, including an internal medicine physician to assist with insurance appeals and human resource management functions.
Neighborhood
Creve Coeur Executivefice Park
Amenities
West County Radiological Group is a diverse mix of diagnostic radiologists, radiation oncologists, nuclear medicine physicians, medical physicists and dosimetrists. In 2006, the management team brought the billing operation for the practice in-house, hiring over 30 administrative staff to date, including an internal medicine physician to assist with insurance appeals and human resource management functions.
Accreditation

St. John's Mercy Medical Group

Categories
Physicians & Surgeons, Radiology, Physicians & Surgeons, Physicians & Surgeons, Pediatrics-Radiology, Physicians & Surgeons, Radiation Oncology, Medical & Dental X-Ray Labs, Medical Imaging Services, Physicians & Surgeons, Nuclear Medicine, MRI (Magnetic Resonance Imaging), Mental Health Services, Physicians & Surgeons, Pediatrics

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Reviews (5)

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07/03/2015

Overall

Avoid this practice because of their billing department!!! Over 5 years I have had to deal with them and they have been nothing but rude. I have even gotten my insurance company on a 3 way call to straighten out one bill for $5.00. They do not honor what my secondary insurance says I should pay until I have the secondary insurance call them. They are the "only" group that reads for Mercy. This is very sad and I am contacting Mercy and filing a complaint with them about the abuse that the billing department tries to get away with at West County. The billing people are rude and hateful and don't honor what insurance companies post on EOBs.

08/13/2013

Overall

They worked with me to set up a payment plan AFTER giving me a reduction in the amount due because I have no insurance. They are very helpful in explaining why I got two bills, which I did not understand at first. I am not sure what happened with the other reviews. I think you usually only get the people who are angry about having to pay their bills write them. In any case, THANK YOU West County Radiology.

04/23/2013

Overall

Whatever it takes....avoid. The billing and customer service is horrific. Don't let your Dr. force you to use them.

01/13/2012

Overall
I had contacted the Account Sp...

I had contacted the Account Specialist at West County Radiology her name was Amanda to discuss some outrageously large bills that I had received. Amanda the Account Specialist was very unprofessional and nasty. When I asked for her job title she said,"why do you want to know." This women behaved as if she was a child on a power trip. When I told her about my situation and the outrageous bill that their company forced upon me, she told me she has had the same experience in life as me, and that she has 3 kids of her own and she does it all on her own and she still takes care of her bills. I believe she was trying to imply for me to man up I guess and just pay something that I felt I did not owe. Well Amanda, I pay my bills and the only delinquent account I have on my credit report is this outrageous bill, that I refuse to pay. You are wrong for your behavior and the way you represent your company. I can guarantee that If you received a bill for $2000.00 that you felt was unjust and forced upon you would have the same, if not worse (based on your nasty attitude) apprehension to pay the bill. Where is your decency when you deal with a person, remember that life is not about a commission or a bonus. I pay my bills, I do not pay thieves just because they hold my credit at ransom. This bill will get resolved, and I will make sure that you get the notoriety you seek.



Gabriel Foehner

(636)220-4296

mr.gabrielvincent@hotmail.com

01/13/2012

Provided by Citysearch - 
Overall
Terrible business practices

This company took advantage of a bad situation, insulted, and harassed me. When I asked them to rectify the issue they further degraded me. I had contacted the Account Specialist at West County Radiology her name was Amanda. I was seeking to discuss an outrageously large bill that I had received from them. Amanda the Account Specialist was very unprofessional and nasty. When I asked for her job title she said,""why do you want to know"". This woman behaved as if she was a child on a power trip. When I told her about my situation and the outrageous bill that their company forced upon me, she told me she has had the same experience in life as me, and that she has 3 kids of her own, and she takes care of them on her own and she still pays her own bills. I believe Amanda was trying to imply for me to ""man-up"" and just pay this bill, that I feel I do not owe. Well Amanda, I pay my bills and the only delinquent account I have on credit report is this outrageous bill. Amanda you are wrong for your behavior and the way you represent your company and the doctors in it. I can guarantee if you received a bill for $2000.00 that you felt was unjust and forced upon you, you would have the same, Probably worse (based on your nasty attitude) apprehension to pay the bill. Where is your decency and professionalism when you deal with a person, remember that life and your job is not about a commission or a bonus. I pay my bills, that are legitimate, and I do not pay thieves just because they hold my credit at ransom. This bill will get resolved, and I will make sure you get the notoriety you seek. After filing a complaint with the BBB I could see that there are others that this woman Amanda has caused problems with.

Gabriel Foehner

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